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Bad people and bad serivices
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30%
Complaints
1533
Pending
0
Resolved
454
+91-22 6796 1800
+91-22 6796 1700
+91 22 6796 5656
Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
2. Thermostate stoped working and lodged complaint.
3. Godrege out sourced staff visited and tried to fix old part. These parts were not packed in Factory Package but he took them out from a box wherein lots of defective items were kept.
4. He was confronted with a questions - Why these items are not new? A spare part has to be packed and sealed in company package; is it correct.
5. The mechanic did not reply satisfactorily. He said "Aap ko kaam karwana hai? New items aise hi aate hain. Aap ka complaint mai cancel kar raha hun. Aap ko mere se kaam karwana hai to poora paisa advance me dena padega. Ho sakata hai ki New items ko aane me time lag jaaye"
I am shocked to see such kind of conduct on the part of service mechanic. It was irritating experience. Such acts need to be controlled with zero error syndrome.
Wake up Godrege