HCL Computer — IRREUGULAR RESPONSE FROM DEALER OF HCL IN AVADI RELIAINCE SYSTEMS

DEAR SIR,

HERE I WANT COMPLAINT I BOUGHT A HCL COMPUTER FROM HCL AUTHORIZED DEALER IN CHENNAI AVADI (INDIA) . THE NAME OF OF THE DELAER WAS RELIANCE SYSTEMS. I HAD ONE SIMPLE FAULT ON CPU . I HAD NOT RECEIVED SOUND FROM SPEAKERS WHEN IT WAS ON. AFTERWORDS I CALLED HCL DEALER IN AVADI TO LOOKAFTER THE FAULT . HE VISITED MY HOUSE AND SAID SOLDERING HAS TO BE DONE . HE SAID TO US HE WILL AGIAN ONE TIME AND LOOK AFTER THE FAULT BUT THE HCL PERSON HAS NOT CAME FROM DATE OF OUR COMPLANIT. AGIN ONE TIME I INFORMED THE DELAER TO SEE THE CPU BUT THEY DELAYED THREE DAYS FOR THIS AT LAST THEY TOOK CPU FROM MY HOUSE. TILL NOW I AM CONTACTED BUT NO RESPONSE DELAY WILL HCL LOOK AFTER THIS
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7 Comments

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dear ramesh,

reliance systms s the execellent service support for me as of now.

they are good in the industry for the past 10 years
Hai
iam prabhu here being a consumer of hcl pc i bought the pc 4 years befor from reliance .i recommended to my friends also they were also satisfied about service

thank u
Hi,

I bought HCL PC from Reliance systems, Avadi five years ago. I had faced few problems. When informed to the dealer, they have attended my call immediately. Their service was execellent. I am very thankful to Mr.Govindarajan for providing me prompt service at my door steps.

I wish you to achieve more success and let your business grow up to max. level.

Thanks,
Kishore
Hey Ramesh,

Even I also bought PC from them. But I never faced any such problem. They attended my service problem without delay. Better you check with HCL for dat sound problem. Bcoz underwarranty, Dealer has not to be blamed for the problem. Dealer has no rights to check sound problem. They will do service for only software related problems and not hardware.
Do it immediately and don't give false complaints on the company.

Valuable customer of Reliance Systems,
Mrs.M.K.Padmaja
Mr. Ramesh,

R u gone mad or what?
U have mentioned hardware problem...Have u ever enquired HCL about the problem????
Please consult HCL and get the problem solved.
D'nt do idiotic work.

Born to win
sir my name is patware i have some problem in my pc, my phone number is [protected] pls call me on this number or come my home d-156 jhandapur (shaibabad, Ghaziabad)
HCL DEALER RELIANCE THIRUMANGALAM IS WROST SERVICE IN CHENNAI.INFATURE HCL GIVEN THE DEALER TO RELIANCE, HCL COMPUTER SALES MARKET DOWN DOWN ? PLEASE CANCELLED THE DEALER SHIP NAME OF RELINCE COMPUTER.AND ALSO PLEASE SEND THE ONE COMPANY PERSON SOLVE THE COMPUTOR ISSUE AS SOON AS POSSIBLE. YOUR NOT SOLVE PROBLEM WITH IN A WEEK, I AM GOING TO CONSUMAR COURT.

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