Comments
I purcased one Compute Model A03PAN046968 on 31-12 003. It was working fine I purchased it at Thanjavur from HCL dealer knon a Excel Computer Park, !st. Floor Nallia com, plex Thajavur 613 002
Ph. No.[protected]. I had an Extended Warranty for Two Years. There very efficient Tchnitians till 2007 andthey were giving good service.. After they had left the coccerrn there are no qualified persons to attend to even small problems.I AM 85 Years OLD.Even though I had asked them to make a Service Cotract nobody wants to have the contract. Inspite of repeated request to help me solve the computer problems nobody is visiting. Mycomputer gets jammed in the mddle and it does not move many times. Thee is always a mesage there is less memory.I have alsoadde one more Hard disck. Kindlyadvice me how andwho will solve my problems. I LOVE HCL COMPUTERS---Swaminathan
Ph. No.[protected]. I had an Extended Warranty for Two Years. There very efficient Tchnitians till 2007 andthey were giving good service.. After they had left the coccerrn there are no qualified persons to attend to even small problems.I AM 85 Years OLD.Even though I had asked them to make a Service Cotract nobody wants to have the contract. Inspite of repeated request to help me solve the computer problems nobody is visiting. Mycomputer gets jammed in the mddle and it does not move many times. Thee is always a mesage there is less memory.I have alsoadde one more Hard disck. Kindlyadvice me how andwho will solve my problems. I LOVE HCL COMPUTERS---Swaminathan
HCL — SERVICE NOT PROVIDED BY HCL
Dear Sir,After so many reminder and so many phone calls company has not taken any action. It will so the company is know to sold the products in market and not responsible for the after sale service. It is very shame full for the HCL brand in the market. I will try to visirt at your Noida office then I will discussed with your seniour person. If they will not ready to provide the service why they will sold the products in market
Regards
Tanya Service
[protected]
hcl desktop Complaints - not working
View all hcl desktop complaints
hcl desktop
Location: sarai rohila, North East Delhi, Delhi, India
Posted:[protected] by k pradeep Send email
not working
Dear Sir,
I am just waiting your reply and sere vice of my desktop. Nothing is happened if you are not interested to provide the after sales service kindly give the reply because i don't want to doing the any further action without any notice from the company. If you are not ready to provide the service then after tomorrow i will give the all papers to my Layer for lodge a case in consumer form against HCL. This is my last mail to you for request to service my desktop
Tanya Service
----- Forwarded Message ----
From: Tanya Service <tanya.[protected]@yahoo.com>
To: HCL <hcltouch.[protected]@hcl.in>
Sent: Mon, December 13, 2010 4:34:56 PM
Subject: Fw: desktop not working with in one month
REMINDER-1
Dear,
Till date no responce from company.Can I take another action.
Tanya Service
----- Forwarded Message ----
From: Tanya Service <tanya.[protected]@yahoo.com>
To: Akhila <hcltouch.[protected]@hcl.com>
Cc: sales.hcltouch.[protected]@hcl.com
Sent: Sat, December 11, 2010 12:33:37 PM
Subject: Re: desktop not working with in one month
Dear,
Refer your mail we are sending the details of system and contact address. Scanner is not available in office so your person will be check the warranty card at the time of visit.
Contact Name: PRADEEP KUMAR
Contact Number: [protected]
Alternate Number: [protected]
Complete contact address: 2A L.S.C. MARKET VIVEKANAND PURI NEAR SARAI ROHILA THANA OPP RELIANCE FRESH
Pin Code/ Area Code: DELHI-110007
Problem reported: NOT WORKING
Machine Serial Number: 6104AC485212
PRODUCT CODE: AC1V0026
WARRANTY NO 165538
REGARDS
TANYA SERVICES
[protected][protected][protected][protected]
From: Akhila <hcltouch.[protected]@hcl.com>
To: Tanya Service <tanya.[protected]@yahoo.com>
Sent: Fri, December 10, 2010 6:58:39 PM
Subject: RE: desktop not working with in one month
Dear Sir,
Thank you for writing to HCL Touch.
With reference to your e-mail dated 08th of December 2010, regarding registering your request, we would request you to share the scan copy of warranty card as well as invoice of you machine along with the following details so that we could provide you the necessary support at the earliest.
Contact Name:
Contact Number:
Alternate Number:
Complete contact address:
Pin Code/ Area Code:
Problem reported:
Machine Serial Number:
Our primary objective is to provide resolution to your concern at the earliest and to ensure that you are very satisfied with our products and services. For any queries please feel free to reply to this e-mail or contact us on our universal number[protected] /[protected].
We assure you the best of services.
Regards,
HCL Touch Team
HCL Infosystems Ltd.
D-233, Sector-63
Noida-201301
Visit us at: www.hclsupportservice.in
Email us at: hcltouch.[protected]@hcl.in
Call us at:[protected] | 0120 – 2406105
SMS us at: +91-[protected] <Touch> <Machine Serial #> <Query>
Delighting our customers is our top priority. We welcome your comments and suggestions about how we can improve the support we provide to you. Please write to us at hcltouch.[protected]@hcl.in
[protected][protected][protected][protected]
From: Tanya Service [mailto:tanya.[protected]@yahoo.com]
Sent: Wednesday, December 08, 2010 1:33 PM
To: hcltouch.[protected]@hcl.in
Subject: desktop not working with in one month
Dear Sir,
I have purchased one new desktop from Aakriti Energy & Infosolution Ltd on[protected]. Its working perfectly but today morning when i was working on the system. Its off and again its not working. I sorry to say that customer care is holding the phone about 30M and said all are executive are busy call leter. I was try to contact your Noida phone but no body pick the phone. My all work is doing by the system so kindly send your techinician to chec and repair the machine as soon as possible. Because we are operating the service centre of Appliances.
Machine no- 6104AC485212
Product Code - AC1V0026
Pradeep Kumar
2A L.S.C.Vivkanad puri
near sarai rohill thana
opp Relience Fresh
[protected]
HCL Computers — Servicing not Done
Dear SirThis is bring to your kind notice that We are Using HCL Computer .We purchased on July 16-08.Till now no excetuvie from Hcl Had attended and did servicing Kindly send
your Executive to the below address .Our system is frequently hanging and its speed has came down.To open a window it is taking 2-3 min .so kindly take this issue a serious one
and do the needful at the Earliest...
Our Address
Peter england Showroom
Jagadamba Jn, Prakashraopeta
Visakhapatnam, A.p
530002
Our store Id: mg.[protected]@madura.adityabirla.com
[protected]@gmail.com
Phone no:[protected]
[protected]