[Resolved]  HCL Desktop — HCL DESKTOP not working under warranty purchased one month before...

I have Purchased HCL DESKTOP in April 09 from noida and under warranty from 5 days some times it works and some times does'nt work. But from today(16 may 09) the system has stopped working totaly. So please do needful to resolve the problem immediately. Regards Lakhan Singh Mob. No- [protected] Add. - F-140, Delta 1st, Greater Noida, G B Nagar(UP) India
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Aug 14, 2020
Complaint marked as Resolved 
 
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Dear sir, Date: 23/7/2009
It is a matter of great regret that our institute(KV AFS SAMANA, JAMNAGAR-GUJARAT) purchased 20 HCL computers in the last years.All are under warranty. Our institute has much faith on HCL system but it is to inform you that 02 computer that are under warranty, not working properly. We lodged a complaint about it at your Rajkot customer care centre about a week ago. On response of our complaint, your service engineer(Sh. Ravi Kant) visited our institute and we show all the problems to him but instead of solving our problem he behaved in a rude manner and his attention was not at all on the problems. He demanded 500/-rupees for each computer. Sir, our faith on the name "HCL" is such that above 80% systems in the institute are that of HCL brand. Sir he argued us and said that we can complain about him to the HCL higher authorities. Now sir, please tell us that the systems are under warranty and the engineer has also denied to solve the problem then in such a situation what we can do, sir.
Sir, please see the matter soon. Your earliest action provide a great relief to us.

(O P Meena)
Principal
KV AFS Samana
Email: [protected]@yahoo.co.in
Phone no.[protected]
Dear Sir,


I Purchase one HCL Desktop, some problem in desktop(No disple)pls reply me u r contact no or Details

My Mobile No is [protected]
I want to check MY hcl desktop warranty.
Sr no - 5074AM486849 / 5074AM486881
I have purchased a HCL desktop on 21st Nov 2010 and on 22nd Nov it started giving the problem and screen shows 'NO Signal.No one from HCL is picking up the phone on thier toll free number which were provided by the Vijay sales Ghodbandar Rod branch from where i have purchased the desktop.I am still not able to contact the HCL person to report the issue.

Poor service like is not at all expected from the bt=rand comapny like HCL.Hope the top management of HCL will be reading the comments of the consumers and will take it seriously.
Better never go for brands like HCL, its just a brand...

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