HCL Desktop Complaints & Reviews

Newly bought pc is not powering up...

I have complaint many to cust care on phone . One time i sent but problem not solved.Then after many times i complained but no body respond till date.
Latest complain nos are
[protected]
[protected]
[protected]
M/c no 9111ae972999
Now i am sending last complain. Then after i will go consumer forum.
Regards
Dileep kumar
Mob.[protected]...

SIR
maine apna computer[protected] ko liya tha tabhi se cpu ke aage ke port khraab ha pehle complaint bhi karai thi or engeeniar bhi aaya tha par usne thik nahi kiya usne kaha ke new port delhi se aayenge tabhi se khraab ha uske baad bhi complaint karaai par koi bhi response nahi mila na to aapke taraf se or na hi service centre ki taraf se jab bhi uske pass jate ha tabhi wo complaint ki kehta ha or karta kuch nahi plz aap bata do kb...

sir,
with due to respect i want to say that i purchase the desktop computer on 3/2/2012.its serial number is B1138C277361 ,my computer hardware problem that hardware does not received the power supply so i request you to repair the my hardware as soon as possible.and my compliant id number is [protected] but doesn't response.

Address:-
H.no-848,main road Ekta Vihar
Meethapur Extn.
Baderpurbr...

MY HCL DESKTOP VIDE S.NO 2111AA700569 HAS NOT BEEN WORKING. IT SHOWS THE HARD DISK ERROR. AS I THINK ITS HARD DISK FAULTY, ITS CAPACITY IS 250 GB. THIS SYSTEM IS UNDER WARRANTY.

MY ADDRESS;

HAV PK SHAKYA
ORDNANCE DEPOT FORT
ALLAHABAD

CONT NO : [protected]/ [protected]...

I have purchased a computer no 4113AA150321 from Mahamaya Computer, Sambalpur on 04/07/2011 but surprisingly it stops started working after one month local computer expert says the mother board is corrupt, what ever it may be but the most improtant thing is that HCL's service is very very poor and you have to wait for months for you computer to be repaired. I want to go to Consumer court what should I do ? Please suggest.
br...

HCL DESKTOP not working under warranty purhased 10 month before...
I have Purchased HCL DESKTOP in 30th Oct. 2010 from kolkata and under warranty from 8 months some times it works and some times does'nt work. But from 16th Sept.to 24th Sept.2011the system has stopped working totally. But right now system is working and sometime not working might be the problem with the motherboard. I launched the compliant on 15th Sept 2011 regarding...

1. Name of the Consumer : MS. NEELAM JUYAL

2. Address : 25/1015 BKS MARG, PHASE-II
NEAR NEW DELHI GPO,
NEW DELHI-110001

3. Mobile/Tel.No. : [protected]
[protected]

4. Item Purchased

Product Code :

: HCL Desktop

AC2V0015

5. SL. No. of the Product : 3107AC112128

6. Invoice No. & date : 2509 dated 01.08.2010br...

Dear sir we have purchased some desktop and have warranty bearing Sr. No. 4106AA146734. Unfortunately, the CPU got down. I have registered a complaint no.[protected], and Engineer visited me and found the problem in Motherboard He took both the equipment for exchange and committed to be replaced within a week. But could not be replaced till today. Painfully, I have to register this complaint for the poor service, that the HCL is providing....

Kerala State Civilsupplies corporation K anjirappaly Depot system stop functioning while working,...

Dear Sir,

We having Problems with Newly Purchased Desktop HCL PC, i last ten day calling to Service Executive for Service Check up, but its not sanding any Excutive, Pls. look into the Matter.

Regards,

Vijay Sinha
Executive - Administration
Truman Consultancy Solution Pvt. Ltd.
202, 2nd Floor, L. N. Tower,
Main Road, Kankar Bagh,
Patna - 800020
Mob : [protected]...

Dear Sir,
My Name is Mohammad Nazim and I have Purchase My desktop in HCL Showroom . I have a fessing some problem last 1 weak and I have complain in HCL Service Center but there is a no response It's a worst Service . Please I am requesting u give me resolve . My Warranty Card No. U144387
Machine Sr. No. B087AZ099642 I have a 3 Year Warranty .
My mob. [protected]
Address . 83/91 Daira Shah...

Myself Akshay Naik is have same problem of Desktop from last 1.5 year. I have purchased a desktop from VIVID solution. An operating system of XP ( pirated ) was installed and given to me . I got an OS problem on next month and an fresh copy of XP by engineer from VIVID solution was installed by charging Rs 150.After a six- eight month duration ,I am having a problem of NO DISPLAY and this problem is not solved from a last 1.5 years. If...

Research, Reference and Training Division, Ministry of I&B purchased a number of Desktop and a server from HCL through NICSI on 3 Years Warranty.
The complaints used to be attended by engineers located in NIC building, CGO Complex in New Delhi-3.
Of late either the phone of the complaint centre is found busy or no body picks it up.
Even if the complaints are lodged no body turn up to attend.
One such complaint...

17" CRT Moniter of HCL Co. is not working. So, I raised a complaint on 4th of April ,2010 to HCl Service Centre. They informed us that an engineer will visit you & will rectify your problem. After 2 days (6th April) an engineer visited and checked the monitor & he said that this monitor will be replaced or repaired at our service centre located at Dwarka Sector -7. He said that a person from our service centre will come within...

I have purchase a desktop pc on dated[protected] Invoice no. 615. model no HCL INFINITIPRO BL 1200 (S.R. 9093A1111633), there is a problem in TFT monitor. Many times i have complained to local customer care services in agra. complaint no.are SEB0212 & SEB0814. they attained the complaint but the problem is stay on there. I complained again to local customer care, agra on tel.no.-[protected] & [protected]. But the executive has being...

Respected Sir,
We purchased an Hcl Desktop on 16th oct 2009 of serial no.9097AZ029718 and now after two and a half months only the computer has stopped working and is showing no signal input as we switch it on.We made a similar complaint (Complaint No.[protected] earlier as well but we didn't get any response.I hope that my complaint will be taken seriously since we are facing serious problem from last two and a half months.I...

Dear Sir,

We are still facing the same problem, system is not working please send a trained engineer to repair this system ASAP

Please close this issue ( by repair/replacement/ return my money) once for all
1) Complaint no.[protected] Dt. 18 th Sept,09
2) Complaint no. 06B090413 Dt. 6 th Nov, 09
3) Complaint no.[protected] Dt. 12 th Jan,2010
4) Complaint no.[protected] Dt. 9 th...

Sir,
I had purchase a HCL desktop in may 2009 . my cpu is not working and monitor display blue screen. I hare already complain against this problem but not get any result regarding this problem. when i have contact to mr Vikash ([protected]) service enginer in hcl he told me i am not able to commit this problem .

then this condition what i have to do pls suggest me.

S.No-4094ap366309
br...

Dear Sir,
This is Shubhendra from Krishna Girls Engineering college, Mandhana, Kanpur (U.P). Our institute purchased 120 desktop from your company in May-June 2009.

I logged complaint for three systems on 05/11/09. Two were have motherboard problem and one was have problem of SMPS. Your engineer came and carried out two motheboard and one SMPS on 11/11/09.

Now today is 30/12/09 and there is...

TO,

THH CUSTMER CARE

HCL LTD



I HAVE COMPLAINED ON 08/12/09 AT 11 AM TILL NO BODY CAN ATTENDMY COMPLAIN REFERANCE NO -12126/08/12/09 AT BHUBANESWAR,ORISSA REGULARLY TEY DOING THIS EVERY TYM DELAY MORE THEN 10 TO 15 DAYS TAKEN FOR ATTEND COMPLAIN.

DUE TO YOUR LATE SERVICE I HAVE SUFFER FROM MANY PROBLEMS & SO MUCH LOSS IS TO HAPPEND IN MY BUSSINESS.. TILL TO THE...

Dear sir/madam

my name is praveen chauhan S/O shri Rana Bahadur Chauhan residence of B-18/5 G.F, Sec. 71 Noida, U.P
pin 201301.
i have purchased a hcl desktop computer in april 2008...now there is some problem in monitor, so i registered a complaint aginst on[protected] bt there was't taken any action for a long time.......after two month again registered a new complaint than they attend my call and say...

I bought HCL Computer from gurgaon and shifted to mumbai.From the first day its display is having vertical line in it and its not working.I have registerd a complaint in andheri-west on 26th aug 09 but still no response from company.I am giving you details below--



Model No--TFT-185W80PFA+

LCD Moniter Serail No[protected]

HCL desktop No - AZ1121

Dealer Name -...

I, Sisir Kumar Kar, the customer of HCL Desktop. I had bought a desktop on the date of 7.1.09. After using some months it had been seen hard disk problem then I informed your company on the date of 10.07.09 from where it was purchased. Then One engineer came to my home and took it for replace purpose on the date of 24.07.09, and told me that you have to wait 15 days after that you will get your hard disk, but till now I have not got my hard...

SirMadam,
I encounter a problem in my Desktop, and it is not working since past 1 month and my Desktop is in guarantee period.Soo many times i register my complain to your customer care but still my problem is not short out . Am tired by calling your customer care again and again .Truly speaking am really dishearted with your company service.My complain number is[protected].
So i request you to please send your engineer to my...

Hi,
We are regular customer of HCL; I have logged the complaint For Our Machine No. 5074AZ480758 ON Dated 30.06.2009 with complaint no. 300608, Call Attended by engineer 02.07.09 and reported that there is a problem on SMPS, so he carried with him the same to HCL. On dated 11.07.2009 after so many requests engineer came again and installed the SMPS. This day made a new story of fault on Main Board. So he carried the main Board also...

I have Purchased HCL DESKTOP in April 09 from noida and under warranty from 5 days some times it works and some times does'nt work. But from today(16 may 09) the system has stopped working totaly. So please do needful to resolve the problem immediately. Regards Lakhan Singh Mob. No- [protected] Add. - F-140, Delta 1st, Greater Noida, G B Nagar(UP) India...

Dear HCL,

I am using HCL desktop computer at my home and machine Serial number is "3087AZ157549",
Product Code-AZ001046A & Monitor No is-[protected] bought this on 11.05.2008.
It has 36 months warranty with it which is clearly mentioned on warranty card. Now I am
facing in this machine monitor problem in its display. Kindly send your Hcl engineer
at my mention address.Please...

When i start the computer it work normally when i start internet it work with high speed after some time some message come in front of me click on cancel or ok my system become hanged and not work in position after restart the system then work normal.
Again start internet message shows of GEneric Host system 32 i click on D'not Send then system become hanged.
So that my work is suffer with this problem pls. slove it on...

I purchased pc at 24.03.08 and I got many problem. 2 motherboard and a hard disk had changed.
It is giving many problem day by day.Machine serial no.2084AZ325894 hcl desktop ezeebee.
I reported service center many times but system’s problems was not completely removed.
So I told for replace this defected piece to service center incharge(Ajay). But center incharge did not change the defected piece.
My last...