HCL Desktop — No Service / not yet repaired

Address: East Singhbhum, Jharkhand

HCL DESKTOP not working under warranty purhased 10 month before...
I have Purchased HCL DESKTOP in 30th Oct. 2010 from kolkata and under warranty from 8 months some times it works and some times does'nt work. But from 16th Sept.to 24th Sept.2011the system has stopped working totally. But right now system is working and sometime not working might be the problem with the motherboard. I launched the compliant on 15th Sept 2011 regarding this issue but still no one come here to solve my desktop problem..My HCL Complain number is[protected]..

So please do needful to resolve the problem immediately.

Regards

Jyoti Devi
[protected], [protected]
E-Mail:- [protected]@live.com
Was this information helpful?
No (0)
Yes (0)
 
6 Comments

Comments

HCL — PC not repaired

I registered a complaint regarding my PC on Jan 3 2009 and till no visit is done by any engineer...This is the worst service i have ever recieved...The worst part is i was an employee with HCL but at that time i did not know that i am working with such a BAD Organization...
hi
i ma nish kataria.my pc mother board is not working plz repaired it.my pc serial no is 9067az004262
my comlaint no is 01c090338
I had Purchased a PC of HCL made from Mark Computer, Karol Bagh Delhi, PC S.No.8096A4019640 .
Problem : LAN is not working and auto shut down.

In this regard I had made several complaints to HCL Reginal office (Delhi/Noida)and on Toll free number. My complaint No. ROH 426 and again on 15.2.2010 No. ROH 278.

No person were attended the complaint but after enquiry at different contact numbers e.g.[protected]Ms.Deepa), [protected] (Mr.Surender), it was came in notice that HCL record shows all complaints settled by Service Engineer Mr.Sushil and also required parts were issued in my name and get replaced by such engineer.
Please note that no body has visited from your side, but your record shows the complaint was settled, How ?
There are no method of comfortable line to make complaint, always got a new contact number to register and this way i have been provided more than 15 contact numbers but all in vein.

I request all the visitors to this facts, not to go for purchase any HCL product as its custome care is ZERO, all personnel hired are third class cheater and also . Its never support to Register complaint and if you go throug Toll Free ' subhan allah' no person will attained, by mistake if attainded, perrsonnel will talk wery roughly or you will kept in hold, in this hold period you can enjoy HCL personnel conversation and can enjoy.
My Name is Ajeet. I am Resident of, Gurgaon. I bought 3 HCL PC's few months a go and one of them is showing critical Hard disk error. I have tried calling HCL help line 1000 times and the only thing they do is give me another number and when I call those numbers they give me another one. So its been a chain of numbers that I have been going through and no one has really helped us. I have wasted more than 10 hours dialling these numbers anf no one has really helped us.
Please call me on [protected]. Can someone help. Its the worst customer service I have ever experienced. I would never buy an HCL PC AGAIN>
my name is chotu ram from fatuhi sriganganagar rajsthan my pc is not cnact net pls help me ...my conct no. is [protected]

HCL — Repair of desktop under warranty

register a complaint of my desktop sr. no 3103AA372291, with the complaint no [protected] given by the customer care ([protected]), its going to be about one week but once a call is done by HCL karnal service then no result , please remedy of my problem. i shall be very thankful to you.my complaint date is before 25th November 2011.now today is 13/12/2011.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    GHatsila
    Jharkhand
    India
    File a Complaint