[Resolved] HCL Laptop Adapter — no delivery after payment

pramitkumar

from Bengaluru, Karnataka

Jun 16, 2012

Address: Bangalore, Karnataka

Dear sir,

I bought an adopter for my laptop from HCL Technologies on 7th May online and my payment was confirmed. Even after one month has been passed I have not been delivered the same. When contacted over the toll free number displayed in their website[protected] I was diverted and re-diverted for several times but failed to have any answer from them. Someone among them suggested me to drop a mail to the Nodal Officer. Even if I did the same I did not get any information from them regarding the delivery of my item.

Pramit Kumar Deb Burman
Junior Research Fellow
Department of Physics
Indian Institute of Science
Bangalore - 560012

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Deepanker Verma

May 31, 2012

HCL LAPTOP — No delivery

I have ordered a laptop from HCLstore. Before payment, miss sheenam from HCL used to call me daily regarding the advance payment. But after placing the order on 16th May. She stopped responding to any emails. Email id given on order is also fake and i have not got any kind of response from that id. Customer care is also not helping and they used to cut the call when i asked about the order status.
Now no body is picking my calls and not replying yo my emails. I also asked for refund but again no reply. Their customer care number is also not free and they hanged up my call for hours without any reply..

Deepanker Verma
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