| Address: Sonbhadra, Uttar Pradesh |
DEAR SIR
I HAVE PURCHASED 2 LAPTOP FROM JAIN ENTERPRISES , SHAKTI NAGAR SONEBHADRA UP.
THE PRODUCT DETAIL IS
HCL ME ICON M 1015
S NO - 2121AE137462
HCL INFO SYSTEMS LTD . PDY INDIA
AT THE TIME OF PURCHASE OF THIS LAPTOP HCL DISTRIBUTOR COMMITTED US THAT COMPANY PROVIDES FREE ANTIVIRUS OF COST RS 800 WITH EACH LAPTOP WITH ONE YEAR SUBSCRIPTION . BUT AFTER PURCHASING THIS LAPTOP HE CONTINUE GIVE NEXT MONTH DATE . WE PURCHASE THE LAPTOP IN MAY 2012 . DUE TO NON AVAILABILITY OF ANTIVIRUS THERE ARE SO MANY SOFTWARE PROBLEM IN LAPTOP IN THIS 4 MONTH IN FACT I FORMATTED THE LAPTOP TWO TIMES. WHEN WE COMPLAIN IT TO THE DISTRIBUTOR HE SAYS THAT COMPANY ARE NOT PROVIDING THE SOFTWARE & ANTIVIRUS FACILITY WITH THE LAPTOP . AND FINALLY HE REFUSE TO LOAD THE ANTIVIRUS AND SOFTWARE FACILITY .
KINDLY DO THE NEEDFUL
S.N CHANDAN
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