[Resolved]  Heritage Holidays Pvt. Ltd — Discount Card offered with Holiday Package

Bhavna Kavi
I received a call from [protected] on 31.08.2011after discussion & conversation on phone i was offered a discont card without any charges, fee taken credit card details, A sum of Rs 4964.00 was deducted.
When the executive Mr. Siddhanth was processing my request through PVR and the automated machine replay amount of Rs.4964.00. I even questioned him and refuse to pay the charges, he assured me that the amount is not being charged to the credit card and is only a formality. Now, my card has been charged and I have still Not received my documents

How i can collect my money back from Plat5.Pl suggest.
My Mo No [protected].