[Resolved]  Hp Gas — delay in delivery of the lpg refill

Hindustan Petroleum Company — non receipt of cylinder, booking after 25 days

I have booked for refil cylinder on 28/04/2010 Regn. No243591.
Till today not supplied
Anitha V
[protected]@gmail.com

To Hindustan Petrolium ( HPCL )Gas services
Sir, I am consumer of your gas service, My details are as under :

Name Mahesh Kumar Goyal, 40 south Model Gram Ludhiana - Punjab
Consumer Number : 639055
Distributor : ludhiana sales ans services, Opp. SPI Ferozepur Road Ludhiana Tel[protected]

As on date I am having single cylinder, I am repeatedly requesting my distributor to give me DBC since last one year and I have given affidafit for applying DBC in May2009, Till now my distributor is not giving me DBC and behaviour of my distributor is very very ruide . I have requested that when my cylinder get empty then immediately I do not have alternative to get my food cooked on 2nd cylinder but distributor do nott listen to me, after applying for refilling we get cylinder after 10-15 days during that peiod i suffer anf thats why I requested for DBC but due to distributor harasment i am not getting the same . You are requested Please please help me in getting 2nd cylinder . Today I amd handycapped ( having leg fracture ) and there is no one at home to help me in getting my food cooked withou gas . please please help
regards
mahesh kumar goyal
ludhiana
mobile [protected]

Respected sir,
Iam living in a village named DURGADA post, GOLLAPROLU mandal, EAST GODAVARI Distrist, AP.
I book cylender 30 days before.still they dint not delivery the gas.due to heavy rain iam facing difficulties.
The distributer named SRI VENKATA SATYA AGENCIES AND
DISTRIBUTER CODE:959240. He is not supplying gas properly.our villagers facing problems.He is also taking DOOR DELIVERY CHARGES but they are not doing that.
we are suspecting that some of the refills going to BLACK MARKET.
please take immedietly action on them.
thnking you sir,
yours obediently,
consumer no:606947,
CELL: [protected].

I am a consumer of your HP LPG GAS Sercice having Consumer No. 606947 under your dealer SRI VENKATA SATYA AGENCY & DISTRIBUTER CODE:959240, OPPOSITE STATE BANK OF INDIA, PITHAPURAM, EAST GODAVARI DIST, ANDHRAPRADESH. It is a painfull express my utter disatisfaction towards LPG domestic refilling service rendering by your above referred dealer. Almost every month refilling services are too delay and thus causing serious domestic disturbances. He is taking door delivary charges but he is not delevaring to us.he is delevaring the refiils large distance from my home.we can't find when he is coming to my village.
THE DISTRIBUTER NOT BRINGING SUFFICIENT FILLED REFILLS.SOME OF THE REFILLS ARE GOING TO BLACK MARKET.
PLEASE RESPONSE QUICKLY.
THANKING YOU SIR,
srinivas, ([protected])

HP — Regular Practice of Delaying delivery of Gas Cylinder since last 1 year

Dear Sir,

I am Shobhit Khanna, residing at 65/22, Chitwapur Road, Lalkuwan, Lucknow (U.P-226001) & have transferred my old HP connection from Sultanpur to Lucknow (due to my job transfer) into a new HP gas connection in July 2009 from Vijay Gas Service, 278/10, Aishbagh Road, Lucknow an authorized distributor for HP. My Consumer No. is 614094.

I am in private service (work from 9 am to 7 pm) and don’t not get time to do proper follow ups. I’m writing this with extreme pain that since my association with this distributor he has been troubling my mother & wife in following different ways:

1. The problem starts at the tele-booking level itself. Since last 1 year their phone is not working properly. Either they don’t pick the phone even after multilple rings or quite frequently they have made such settings on their number that phone from our side gets picked up, our balance gets deducted and no sound/response comes from there. Even after several complaints on this, the problem still persists.

2. My mother asks for only one refill cylinder in a month. That too requires her to make atleast 10 phone calls to this distributor. All other gas suppliers take the booking after 21days of last booking but M/S VIJAY Gas Service have made their self created norms of booking. They say we don’t follow 21 days, rather we book after 21 days from the date on which the cylinder gets delivered to your home. And what an irony, we again wait for 15-20 more days for getting the delivery of our last booked cylinder refill.

3. On enquiring on phone, they usually say with huge surprise, “Oh, cylinder has not reached yet, we’ll get it delivered today.” But again sleep on their fake words. Due to the worry of gas being exhausted, my mother has to travel 3 kms to convey that, “Sir, we are waiting for the delivery.” To a live example, we have booked for a refill on 25th Nov 2010 and today being 9th Dec 2010, we have not received the cylinder yet and cooking on stove. Even, I personally have intimated them, that my baby is small, my wife boils her milk-bottles which consumes a lot of gas. Even this has not melted their heart.

4. They also say, if you have any hurry ask your mother or someone else in your family to go to godown and collect the same. At times we have seen that he possess good stock of refilled cylinders in his godown but still deliberately he does this delay.

Request your kind intervention in this matter as this distributor is causing such harm to HP’s brand image, we don’t want to indulge into any fight rather we have decided that if things, don’t improve, we’ll hav no option left rather to surrender the connection. Pls help..

Regards,

Shobhit Khanna
65/22, Chitwapur Rd. Lalkuwan,
Lucknow-226001 (UP)

Dear S r,
I have booked my HP gas on 27/12/2010 at Divya jyoti Gas Agency Vinod
Nagar for refilling against my consumer no 603751 and booking no 336511.
But despite my repeated call i have not got the delivery of gas till today but
only i am getting the story of shortage of supply from HP.
Sir can i get the answar that who is responsible for it if agency is not
responsible to deliver the gas in time.
I think you will consider my case and look into it for immediate delivery of my
gas.
Thanks
Dr. Yadubir Singh Gusain
House No 41-H
Pocket A-1
Mayur Vihar Phase-3
Consumer no 603751

HP/LPG Refill — delay in home delivery

I am a consumer of LPG with Sardar Gas Service, Etah - 207001, consumer No. being 602314, SV No.7446422. I had booked refill on 11.01.2011 for home delivery. I was told that the cylinder will be delivered within a week. Thereafter, I have been constantly visiting/reminding the Sardar Gas Service but to no effect. Every time their answer is ek-do din mey gas aaney wali hai.

HP LPG Gas — Delay in delivering LPG Gas Cylinders by 15-20 days (BRIJ Gas service)

I am a consumer of LPG gas. Consumer number of HP LPG Gas is 611761. My gas service provider is BRIJ gas service. Address of it is 18, CSC, Nirman Vihar, Delhi-92.
i want to complain about their refill system, whenever we order for a refill they always delay it by 15-20 days.i do not know how and where to complain. i am fed up of their service. Please do something.
My email id- [protected]@yahoo.com
phone num- 91-[protected]

Hp gas service providers are worst providers.

Hpcl — Delay in LPG refill connection

I am the consumer for LPG gas connection from last 7 years recently I
just book my gas connection from my no. [protected] my consumer no. is
G24278. I always did my complaint on same no. now my LPG center
(Najafgarh) Gemini Gas Service. I already made the complaints many
more times. They gives some time on time but some time they are not
give on time.
Now this time I booked my cylinder on 22-Feb-11 and still I am waiting.

Thanks
Dinesh

HP Gas- LPG Cylinder- Domestic — Non delivery of LP gas even after one month of booking

Dear sir,
I am Prabodh Kher having consumer no -503338 consumer of HP gas from Hindustan Petroleum supplied thru distributor M/s Rup Gas Agency SCO- 288, Sec-20 Panhkula.
I booked for the supply of filled cylinder almost one month back, till today I haven't received the cylinder, when checked with the agency their reply is that the gas is not being supplied and there is shortage of gas.
I doubt on this statment, as there is no such news in the daily news paper. I doubt that this agency supplies cylinders to unauthorised users by charging extra amount and harras the regular domestic consumers.
Request you to kindly look in to the matter and help me get the cylinder at your earliest.
Pl reply the status on [protected]@yahoo.co.in.

Thanking you in advance for your support.

Regards,

respected,
I am shrikant b patil resident at navi mumbai panvel H P gas dealar was ishwarlal parikh after that booking gas he did not send gas cylinder after that three times call the booking center at old panvel that time the replaied has come the delivery boy was not available after that i am say to them i am complaintaing to customer care they say no problem they did not frighant to anybody pls.do need full somthing



regards

Hindustan petroleum corp./ gas division — delay in delivery

Resp Sir,
I had booked for delivary of gas with manas gas agency Kidwai nagar Kanpur on 14th MAY 2011 wide my custmer S.r. no. 600803, booking no 749 has not reached after 3 months. It is a usual procedure for the gas agency. This is my sixth complaint against the gas Agency.
Please do the needful to over the attitude of the agency and oblidge.
thanking you

Sincerely Yours,

D.S . Mishra
128/182, Y-1,
Kidwai Nagar,
Kanpur

Hpcl — LPG cylinder not supplied

Respected Sir,
Consumer name-Shayama Dhakde
Consumer no.- 619348
Mobail no.-[protected]
Subject-LPG cylinder not delivered till now.
Sir,
I have booked my cylinder on 05/10/11 but till now not suppiled..we have also called them 4-5 times but they jut rejected our calls..plz i requst u to delivered our LPG cylinder to us...

My consumer No. 601941, my Gas Refill booking No. 209540 dated 24.03.2012 and it was mentioned that pending refill booking cleared up to 07.03.2012 at M/s Chandrima Enterprise. But I have not been supplied Gas refill after lapses of 23 days. Kindly assure me about the latest position. Thanks - S. C. Basak. Mobile No. [protected].

sir,

my name is parbhdeep singh from bathinda, punjab...employs of amar son gas agency of bathinda misbehave and abuse me when i talk them about my lost gas copy please take hard and tight action against them

Thanks
parbhdeep singh
[protected]
consumer no.620061

Dear Sir

Mr.Ramu from your H P Petrol Pump, MES Ring Road, Gokula Extension, Mathikere, 560054 is filled diesel instead of petrol in my Maruthi 800, the bunk supervisor is called some mechanic and shot the relay and removed the diesel from the pump and filled the petrol now the car is not starting, Nexus Maruthi service center is saying the ECM is gone
Such irresponsible worker and Supervision is spoiled the CAR, At least the management should look for option of keeping diesel and petrol separate in the bunk or have some responsible people instead of giving a big burden to the customer.
Jaya Kumar
Deputy Manager–Sales & Operation Planning
Tata Global Beverages Limited
Kirloskar Business Park | Block C - 3rd & 4th Floor | Hebbal | Bangalore - 560024
+[protected] – Direct Line
+91 [protected] – Mobile

dear sir
my consumer no 507573 at kgn hp gas service kishangarh dist-ajmer rajasthan.
I booked gas on[protected] booking no219150 which was cancelled on[protected] without any reason.
they have again booked on[protected] no 171842 which is cancelled today dt[protected] without any reason.
they have again booked on today dt[protected] booking no221749.
in spite of several visit &communication i am waiting for gas since[protected]
but this agency is joking with me.it is sample of your services providing to your counsumer

im capt a.d.singh consumer no.530338 was alotted new connection BY WINNI GAS AGENCY, PATIALA on 29/12/2012 was charged as follows security deposit 2 cylinders -Rs 2900/-, sec gas reg.-Rs 150/-, gas con card-Rs35/-, cost of gas-rs1879/-, rubber hose-rs180, apron -Rs 310/- Total Rs 5454/-
an amount of Rs 950/- as security refund of my decesed grand mother consumer no.501008 was adjusted with above amount, so actually I paid rs 5454+950/=RS6404/-.The gas cylinders have not been delivered to me so far despite repeated visits to dealer.

we are also facing the problem with the HP dealer in Goa with Rajani trading & investments Pvt Ltd Panjim this a all because of government BAD Policy of MONOPOLY because of this the consumer are the sufferer

we had booked the cylinder 3 weeks ago and whenever we visit this dealer they tell us that it will be delivered the cumming day of delivery but till today there are repeating the same and not responding on the phone we fill that he has extra customers and there stomach are full now.

what is the solution for this can any one please advice.

i am really angry on these people.