A1 Hyundai
It cant get worser than my case. I booked my car in June 2009 and ultimately had to cancel the booking in the month of September 2009 due to number of harassment.
This Company is a real cheat and fraud. They will call you only till the time you haven’t paid the full money, post which you keep on calling and there will be no takers. I would wish to use all adjectives for them including Mahendra Kasturi, Deepak, Sanath (in accounts) and the entire team.
I had to take the delivery of the car on Dusshera and was also given the engine and chassis number. The day I went to see the car in Bhiwandi stockyard of the Company, I was told that this car which was allotted to me had been sold to somebody else. So the journey of 100 kms from Mumbai and a day off from office is completely wasted.
Post this, I was again allotted a engine and chassis number (442815). I go to Bhiwandi stockyard, perform the puja on the car and come to the showroom for getting the invoice. To my utmost shock, I am told that there would have been some mis-communication and this car has already been allotted to somebody else. What the [censored].
Now, I apply for cancellation of my booking. I am told that the refund would be given in an around a week’s time. I call up after a week to find out that the accounts guys haven’t yet got my file to process the request. Now what do you call it. The company representative calls up and asked for another letter to cancel the booking. Didn’t they know the same thing when I was there in their office.
Its now more than 2 weeks and I await for my refund, calling up different people to find out that they are very busy to even take a call. I wish and hope that somebody would take some serious actions against them. This is nothing but harassment of customers.
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