Dear Sir/Mam,
I lokesh agrawal from orissa(rourkela from khosala automobile pvt ltd) bought a new hyundai verna crdi top model on 15th oct 09.for which i made a advance payment before 20 dys and asked them to deliver the vechile on 15th oct 09.This day is supposed to be an auspicious day for all hindu community called "dhanteras".when i reached the showroom to take my delivery i found scratchs on the back bumper of the car they said we will do a little touch up to hide it.so unwilling because of day i wanted it anyhow i said its ok.but it took them 5hrs to do that and they delivered me the car in evening time around 8:00pm i was very annoyed and was unable to check it properly.but i said it ok and left.then the very next day i found the music system is not working which is inbuilt in it.so i immidiately called the showroom so they said it will done and checked.i agreed then the very next day i went to the showroom with few fault that interior of the car was badly dirty,bottom fibre was poping out,music system not working and remote control not given all company defaults in the new car,then the manager of the showroom skip my four days that she was busy and wanted to drag my new car to workshop which wil happen after 3 days.when i met her after 4 days her boss told me is using a hyundai verna we will take out the music system out of that and put it in your car i was like i have bought a new car or what?and for the rest they told me take it to the work shop i was astonished????? what are they upto and why are they behaving like this??i have bought a new car and instead of replacing the car or the music system they are planning to take the new car to the work shop,i was unable to digest the fact for a new car why workshop?so i made an appeal to the owner of the showroom he straight away said i will remove a music system from a new car and put it in your car i was sooo unsatisfied but i was like ok lets do it,but when i reached the workshop they refused it by saying they want orders from company then i was like why am being cheated in a new car please replace the car or music system or else refund my money he said it is absolutely immpossible and we will rectify the system after ten days,i said i will leave the car in your showroom get me a new one why should i compromise when am buying a new car with full down payment?he was like do whatever you want to do and when i said i ll go to the consumer court,he laughed and said we are to big to handle it and nothing will happen with consumer courts and all it is bull ???I had no words when he said like this to me?i logged a complain to delhi headoffice but even they are delaying i just dont know justice in india still prevails or vansihed away?? Was this information helpful? |
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