[Resolved]  Hyundai — worst service I had experience

Dear Sir/Madam
I, Mukesh nagar had an accident in Jan 2009 in Alwar Rajasthan. On Same Day I Booked My Vehicle in Modern Hyundai Alwar . My Vehicle was only one month old and accident was so worst that my i10 was damage all over. Now the most wonderful service came into the picture.

I was injured but Hyundai person did ask for ever water. I told them Kindly send a Crane to lift my vehicle (Accident was near to service station) But They did not response. Some how I arranged a crane, booked my i10.

I also has a Alto since 3 yrs and insured my Alto So many time but I never know the Insurance person because Maruti treated so well and arrange every thing with out any panic. But “MASHA ALLA” Hyundi service, I Called Insurance person and Hyundai person and arranged meeting 3-4 time in Alwar .I went all the way from Gurgaon to Alwar and a Off from Office cost me 2000 Rs/ day .

I want full claim of my one month old i10 If I got Body cell (3 side Damage) but Hyundai Person was ready to repair. So here all so The Great-Great Hyundai guys play a wonder full roll.

Still the Story doesn’t ended .From last one month they were postponing Date, Even their Director promise Failed

Promise Date are Following

28th feb, 4th April, 10th April, 18th April, 22th April, 27th April ( Director Promise ) and today is 28th April and today they told me that some parts are not available,

I file a compliant at yours Customer Service and Compliant no is[protected] on 22 April 28, 2009 and still waiting for any response.

IT is really a very good experience. I learnt so many thing and My suggestion is “Never Spend yours Money on Hyundai product “

I think a Promise of a “ Road Side seller “ is far Better then Hyundai service .

Frankly Speaking Hyundai will losses Minimum 10 Car with great negative Marketing. Because I am 26 yrs Old and all my friends are at the stage of purchasing a Four wheeler and only I am belongs to Automotive field and heading Quality deptt, So my suggestion will matter to them .


Mukesh Nagar

Deputy Manager – Quality

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