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I agree with rconceiver. I had equally bad experience with Sanjay Hyundai, Pune dealer. The customer service could not have been worse. I have not seen worse sales people and management than this. Not half, but I will not even get a car for FREE from Sanjay Hyundai.
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Bad service
I recently had a very bad experience with the Customer Service team in Sanjay Hyundai. They promised me a pick up for my car servicing. The driver didn't turn up due some personal problem. I could understand that. They could have arranged a different driver, but they didn't do so. I called them up at least 7-8 times and I got a confirmation that my car would be picked up the next day. Even the next day no one called me up / no driver came to pick my car. I called Sanjay Hyundai Customer Care at least 5 times and every time they asked me the address and said they would get back to me. I was getting frustated. The worst part was the customer care lady gave me the driver's supervisor number. OK THATS FINE!!. I called the suprervisor and he said, my name was not on the list for car pick up!!. Alright!!! I called up the customer care again and said I would drop my car personally to the showroom and guess what...The answer was we don't have advisor available at the showroom!!! I have never seen such a bad customer service in my life.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 98 7356 4645
5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
