i have a hyundai getz for the last 3 years. the car has been a dream to use and taken me places from gulmarg, j&k to allahabad and nasik, maharashtra. i have been getting the vehicle serviced form the nearest authorised dealer wherever my job takes me. i took the car to authorised service station at JAMMU, j&k. i was told that they do not have the engine oil, oilfilter or the fuel filter. however on pressing, my car was given an engine oil and oilfilter change. to my horror, after 2 days, i detected oil leak in huge quantity, further examination by me confirmed that the oil filter was loose and rototing freely by hand. i tightened the same and topped the oil. my car is supposed to be a place of assured safety for my wife and kid. i must reafirm that the hyundai service at this city which has only one authorised service station has led me to make a decision. my next car is going to be the HONDA CITY and not a HYUNDAI VERNA despite the later being a better car in my opinion. so much for good customer relations and post sales service. Was this information helpful? | 
i had purcahsed a getz car in april, 06 from your dealer in guwahati. today i have send the vehicle for check for increase in exhaust sound and i have been told the silencer pipe has been damaged due to rusting. i had been using vehicles of maruti for last 2 decades and had not come acroos with such early rusting of silencer pipe. for your kind information we have been using a wagon r fot last 5 years but such problem has not come-up till today. i think this might be a menucturing problem where very low quality of material has been used. now i have a doubt wheather i should continue with hyundi in future or not. please look into the matter at your earliest conviencences.
with regards,
dr.anjali baruah