I have a Hyundai I10 Car was purchased in July08 and is still under warranty.Car is in the name of Ms. Soumya Easwaramony (my wife).Car was purchased from Hyundai Dealer M/S. Shreenath Hyundai, Opp Fame Adlabs, Andheri (West), MUMBAI 400058.
Car has following problems since last 6 months:
1) Fuel consumption is very very high ( I am getting an average of about 5-7 kms per litre petrol)
2) A/C is not cooling enouch to reach a cutoff point for the compressor. (Which finally is rectified)
3) Clutch setting is impropper and car engines shuts down while pick up.
4) There is regular JERKING in the engine, and this is more noticable when the A/C is on.
5) Wheel allignment goes offbalance every few days. (Which finally is rectified that is alignment ig good since the car is only delivered yest to me)
(Wheel allignment has been done 2-3 times by Hyundai dealers and every time they have been charging me for the same).
We have given the car to Shreenath Hyundai (dealer's) service centre but they have not done anything and just return the car stating it is OK and that I10 car model is like that.
Then we have given it to two other HYUNDAI AUTHORISED SERVICE CENTRES in Mumbai and they too have returned the car saying that it is repaired and have also charged us under some pretext or other but all the above problems still continue.
We have sent 3-4 emails to the HYUNDAI's official customer service address ( [protected]@hmil.net ) but there is not a single reply.
The sales and servise staff at Shreenath Hyundai are now not ready to even listen to my complains, and keep saying the car is ok. That means that we pay for the car value and gamble for a good luck, when we buy a Hyundai car.
MOST OF THE ABOVE PROBLEMS STILL CONTINUE IN THE CAR.
Request you to please highlight the matter, so that the company realises their mistake and either replaces my car or give my money back. Yest the car was delivered to me but there was an electrical problem so it is back in the garage. Have spoken to Mr Manish who head Hyundai in West India and he has assured that if there is any more fuel efficiency problem he will replace the engine. They are just waiting for the warranty to wear out in June so that they can then wash their hands off.
Kindly help me to solve this problem.
Thanking you in advance for the same.
Rushabh Shah
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I am facing the same problem of engine Jerking and more noticeable when A/C is on. But, my problem starts only when i travel more than 30 to 40 kms at a strech.
I did purchase my vehicle on April 2008 from Kun India Pvt Limited, Hyderabad.
I have raised the complaint with Hyundai and lets see what precautions they would be taking.
Thanks,
Sampath