Dear Team
Please take into account the details of my relationship with you before I dive into the problem at hand.
Name: Anurag Chowdhury
Address: Flat No -703, CTS -1, Aundh Road
Laboni Tower, Kirkee
Pune - 411003
Model: i10 ERA
Ch no: MALAM51BR8M081068
E no: G4HG8M436329
Reg No: MH 12 ET 3718
Reg Dt: 05/05/2008
Contact Details: [protected] / [protected] /[protected]
The issue: I wouldn't get into the details of where have i purchased it from as that would be evident from your systems which I am sure would inform you of my purchase details as well as the service history of this car.
Right from the first day this car was purchased, on initial pickup, the entire car used to shudder and only after I revved the car over 1000 rpm did it stop shuddering. I test drove other i10s as well and to my surprise, this problem wasn't noticed in any other i 10s at all. Let me bring to your notice that i am not new to driving and have been in the drivers' seat for at least the last 12 years and have driven various models of passenger cars; but haven't noticed this problem in any car at all not even a seven year old esteem that I currently drive too.
Every time, when my car went to the authorized Hyundai service station, the car came back to me saying that the car was fixed and the problem would not re surface at all, but I was soon to realize that the problem hadn't been rectified at all. I am no expert on engines, but from a layman point of view, this issue usually crops up when there is problem with the engine mounting. During each and every time this car is serviced, this problem is repeated and no solution is what i get. This problem gets even more embarassing and pronounced when there even the slightest gradient.
After spending nearly two years with this car, i have finally decided to write to you, as a last ditch effort other wise the only option for me would be to sell this car and never trust a Hyundai product ever again.
Hope I am knocking on the right door and this issue gets rectified once and for all.
Warm regards
Anurag Chowdhury Was this information helpful? | 
