[Resolved]  Hyundai, i10 Magna — Horrible after Sales Service

I had bought Hyundai i10 from Talwar Hyundai Hyderabad on 14th October 2009.
It is an i10 1.2 Magna with all accessories. Till the time we were talking
to the sales person and till we paid the amount everything was great. My
troubles started once we went to take the delivery of the car. Please find
below the list of issues we faced.

1. The delivery was promised for 6:30 PM, but the car came to the
showroom at 8:00 PM 1.5 hours late. Then there was no customary ribbon, car
was very dirty. They cleaned it and gave it to us.

2. The moment I entered the car, I saw that the digital clock display
was no working, I showed the same to the sales person and he explained that
it might be due to the stereo fitting. There might be a loose contact. He
asked us to take the car to the accessories fitting center to get the same
fixed.

3. There was no steering cover on the steering even though it was a
part of the accessories. We were asked to get that fitted as well when we
took the car for clock display rectification.

4. The clutch was very loose; it looked like we were given a second
hand car that also he had to get fixed when we went to accessories center.

5. My dad, who is above 70 had to visit the accessories fitting center
to get these issues rectified. Even after that the clock was still not
working. When I complained the same to the sales person, he mentioned that
we can get the same fixed during 1st free service.

6. We had taken the Xenos Stereo instead of Sony as we wanted a stereo
with USB input. Whenever we switched the car on the stereo volume increased.
When I complained the same, they changed the stereo for me, but for that to
we had to go to the service center and stay there for almost 1 to 1.5 hours.
In the process of doing that they damaged my upholstery.

7. After these many visits, the clock was still not working.

8. In the meantime the registration was done and that went on smoothly,
no complains on that.

9. After registration, it was the turn of Sun film, again my dad had to
go to get the same done. After getting it done, when we saw the work, we
were not satisfies. The spoiler light cover was taken out and not fixed, I
fixed it at home. On the rear windshield glass, there are air bubbles which
are clearly visible. The work was not done to perfection. My dad again had
to take the car to the fitting center and they asked us to come when it was
sunny day.

10. Now was the time for 1st Free service, we went to the service center
and mentioned all the defects, everything was rectified except the clock.
The clock still doesn’t work. Also Teflon coating which is again a part of
the package was not done, when I asked, I was told to come some other day or
get it done with the 2nd free service.

11. As if all these problems were not enough, since yesterday whenever we
open the driver’s door there is a peculiar sound that emanates, I am not
sure what the reason it. It may be due to a small accident we had; where in
the front bumper is dented. Why I am not sure is because that this sound is
coming 3 days after the accident.