Comments
I had the same thing happen to my 2008 Hyundai Sonnata. I closed my driver side door as I was getting into the car to drive and the rear windshield shattered. No accident or damage to the window or rest of the car. I was told by the company that this never happened and not a factory install problem. Did you get this resolved? I had to pay for a new rear windshield.
Reply
I had bought this Elite i20 (asta) variant which had a faulty ABS system and resulted in an accident leaving a co-passenger injured. Subsequently although I raised a complaint with the dealer and wrote an email to the customer care of Hyundai atleast 4 to 5 times, I have not received any response from the Hyundai team. Further, I also happened to call the customer care and place a complaint but still no success. It has been almost one month since when my brand new car is lying in the workshop with neither the parts being replaced nor a technician from Hyundai responding appropriately on the technical aspect.
Product: Hyundai i10 Sportz
Year of Purchase: 30 May 2013
Issues reported: Brakes not working as intended, Tires always losing air From the time of purchase
Ive been reporting these issues to the Hyundai Service Center and the response from them has been really poor. I've spoken to various car owners (Hyundai and non-Hyundai), and they all say this is unusual that in 2 years of purchase a car has to go through a lot of servicing. I do very little driving and am a very careful driver since this is my first car.
I've had to make the following purchases of new components in the car in just 2 years.
1. Cylinder Assy - Brake Master
2. Cap Assy - Fuel Filler
3. Arm Complete - LWR, RH
4. Link Assy - Front Stabiliz * 2
5. Gear Assy - Steering
Each time I give for servicing they charge me bills of 5-6k INR. Since I'm not very car savvy and have a family consisting of elderly parents, pregnant wife I do not want to take any chances on the car safety. Therefore, I comply in to the charges. I spoke to many car magainze/webiste experts and car enthusiasts who say a new car of 2 years shouldn't have this much of work going on. I feel I have been duped of a faulty product. I have bought this car on a loan and really am in a dilemma.
Also they never find out the issues in the free services and I always have to give the car again post service for more check ups when they charge me these exorbitant bills.
I really hope you can help me out here. Thanking in advance.
Year of Purchase: 30 May 2013
Issues reported: Brakes not working as intended, Tires always losing air From the time of purchase
Ive been reporting these issues to the Hyundai Service Center and the response from them has been really poor. I've spoken to various car owners (Hyundai and non-Hyundai), and they all say this is unusual that in 2 years of purchase a car has to go through a lot of servicing. I do very little driving and am a very careful driver since this is my first car.
I've had to make the following purchases of new components in the car in just 2 years.
1. Cylinder Assy - Brake Master
2. Cap Assy - Fuel Filler
3. Arm Complete - LWR, RH
4. Link Assy - Front Stabiliz * 2
5. Gear Assy - Steering
Each time I give for servicing they charge me bills of 5-6k INR. Since I'm not very car savvy and have a family consisting of elderly parents, pregnant wife I do not want to take any chances on the car safety. Therefore, I comply in to the charges. I spoke to many car magainze/webiste experts and car enthusiasts who say a new car of 2 years shouldn't have this much of work going on. I feel I have been duped of a faulty product. I have bought this car on a loan and really am in a dilemma.
Also they never find out the issues in the free services and I always have to give the car again post service for more check ups when they charge me these exorbitant bills.
I really hope you can help me out here. Thanking in advance.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
15%
Complaints
6647
Pending
0
Resolved
1019
+91 98 7356 4645
5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025