Hyundai Santro — Malfunctioning of Car

Dear Sir,

This is to bring into your kind attention that I purchased a new Santro Xing from Dass Garage – Abu Lane – Meerut on 26/10/2007.

Since delivery of the vehicle I am facing problem in gear shifting and pickup of the car.

Many a times the gears are not placed in a proper position during gear (especially reverse gear & first gear) which results in huge noise from the gear box.

I contacted Dass Garage for the same and they simply greased the mechanical parts that were of no use (pickup problem still existed in the car) and when contacted them on phone they simply asked me to get my car checked else where as they do not have trained employees for that.

As this is a mode of transportation for me and my family on high ways such type of mal functioning can result in some severe calamity to me & my family.

You are requested to kindly help in getting these problems fixed.

Regards
Gaurav Gupta
Ph.[protected]