[Resolved] Hyundai Tucson — Engine trouble in less than two years

[Resolved] Hyundai Tucson — Engine trouble in less than two years

S S. Kishore Kumar from Bengaluru, Karnataka Mar 7, 2008

I bought a Hyundai Tucson in Mar 2006. Until Nov 2007, I was extremely happy with the vehicle. In Dec 2007, I noticed a significant loss of pickup. Around Christmas, I drove to Ooty and the car could not climb the mountain, even when I floored the accelerator! Repeated visits to the Trident Hyundai service station in Bangalore produced no results other than "everything is fine with your car sir"! In Jan, I started observing the engine was no longer quite and smooth and there was a distinct clatter during idling. I had the vehicle "serviced" by Trident Hyundai with no improvement. On the contrary, by Feb the clatter had become worse. Another visit to Trident Hyundai and the response was "all diesel engines will have clatter"! Now I am left out on a limb. Clearly the engine is deteriorating day by day. Instead of diagnosing the problem and fixing it, Hyundai service center just stands by, clueless. I have written a complaint letter to Hyundai, but their response is so sluggish, my engine will, in all probability, be dead by the time they react. I sincerely regret having purchased a "high end" vehicle from Hyundai, and more than regret the money I have thrown down the drain with this vehicle! Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

h lingel

Feb 4, 2009

bought my 2006 tucson brand new and babied it-driving only for special occasions. at 11, 000 mi and on vacation i had to purchase 2 new rear tires. my tires were COMPLETELY BALD! took it to the dealer in ohio. said it MAY need an alignment, and that the alignment MAY show if it has a defect in the frame causing such wear. Oh, the fla tire dealer did put the new ones on the front, and the original front ones on the back. by the time we drove to ohio---THEY now have terrible wear. the dealer refuses to pay for the alignment to see if it is the frame. so much for their 60, 000 5year wonderful warrenty.
now i must ALSO pay for an alignment...to see if an ALABAMA younge un had a yahoo night before putting my car together wrong causing a problem.------THAT statement by my dealer!!!
so now i am afraid to drive my car i was at one time, in love with.
big business as usual.
two relatives bought cars here thanks to me.
they will not buy in the future! do not wonder where the jobs went America!

vijay srinivas

from Thrissur, Kerala

May 29, 2009

Hyundai Tucson — repair standards

Dear Sir/Madam,

I have purchased a Hyundai Tucson, it is a 2006 Model and i am the Second owner . I have been Driving this Vehicle for about 18 months. I Drive and Service My car in CHENNAI>

I have been Servicing my Car With the Following Service Center in Chennai:
Kun Hyundai
TAFE ACCESS Hyundai
Hyundai Motor Plaza

I have Repeatedly Given Complaints of a Sound arising from the front region of the car when the Steering is turned to and when the vehicle moves from stationary to movement.

I have given with the same complaint all the above service centers, THEY HAVE NOT BEEN ABLE TO IDENTIFY AND RECTIFY THE SAME,

I drive my car with my wife and one 4 Year Old Child and one 3 month old infant.

EVERY TIME THE CAR HAS GONE FOR THE SERVICE I HAVE BEEN BILLED FOR VARIOUS PARTS BUT NOT THE IDENTIFICATION OF THIS PROBLEM.

the last service was done with hyundai motor plaza chennai, i have stated this complaint and i was told that it was rectified and billed for about Rs.25, 000 also, but the problem still persists.

I have undergone this problem with every service center and i am left with mental turmoil and agony, Because of this issue i have not been able to drive the car long distance and also not even in the city with confidence.

I need a solution here for this problem, I repent everyday for buying such a bad car, i have driven about 32000 km only and i have faced problems all along.
Now that i am fed up with this nonsense o[censored]nder qualified service team with all dealers and Hyundai itself, My family is at risk if they travel in this vehicle.
Is it that the service centers have been delaying in the repair so that the warranty period is over and then they can bill ENORMOUS AMOUNTS from a defect from the manufacturer..?

THERE IS ALSO A REPEATED PROBLEM WITH THE SERVICE, MOST OF THE TIME THEY COME BACK WITH SAYING THAT PARTS NOT AVAILABLE THAT TOO FOR A BREAK PAD..? ISN'T THE SAFETY OF THE PASSENGER COMPROMISED..?

THE AIRBAG LIGHT IS ALWAYS ON..? HAVE I NOT PAID A FORTUNE FOR THE SAFETY MEASURES IN THIS CAR..?

THERE ARE MANY OTHER ISSUES WHICH HAVE NOT BEEN ADDRESSED BY THE SERVICE COMPLAINTS, I DO NOT HAVE THE PATIENCE TO LIST OUT EVERYTHING WITHOUT AN ACTION BEING CONSIDERED HERE.

CAR QUALITY AND SERVICE QUALITY IS POOR.

I HAVE LOST MY PEACE OF MIND AND VALUABLE TIME BY BUYING THIS CAR.

EXPECTING A REPLY AS EARLY AS POSSIBLE.