[Resolved]  ICICI ATM Saving Account — ATM DECLINE CHG

Address: Mumbai Suburban, Maharashtra

Hi,


15/12/2009 ATM DECLINE CHG/20-NOV-10/0281 DR INR 28.00


I have seen these two transactions due to ATM decline charges? I don’t know what these charges are and why bank deduct 28 Rs from my account even I have sufficient balance in account! I came to know that if you withdraw money from other bank ATM (other than ICICI ATM) and if that ATM doesn’t have enough money then it will charge on customer. So it is ethical to charge on customer? Is this reasonable charge by ICICI bank or is this under RBI rules.

Please verify at your end and provide me detail (With RBI notice) so I can put my case to consumer services.

account No: [protected]

mob:[protected]
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Aug 8, 2021
Complaint marked as Resolved 
 
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Hi,

We are sorry for the problem caused to you. We have made a note of your mobile number and shall get in touch with you soon to resolve the issue.

Regards,
ICICI Bank Customer Service Team.

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