Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We are sorry to hear about your experience. We have made note of your email id. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team