[Resolved]  ICICI Bank — Fraud transaction of ICICI bank

Address:

Mumbai City, Maharashtra

Attn - Chanda Kochar - Chairman ICICI-Bank
Dear Sir,
Subject: Fraud transaction from my Savings A/c No.[protected]
of ICICI bank, Lokhandwala Branch.
I would like to inform you that on 8th Sept 2010 when I opened my internet banking website I could not log in to my ICICI account and there was a message that the ID was disabled and hence I immediately check with your customer care via phone banking and it came to my notice that there was an unknown transaction for Rs. 11,000/- directly debited from my Savings A/c No.[protected] to some other ICICI bank A/c. On knowing the same I made a complaint with complaint No. [protected] dt: 08/09/10 at 19:48 hrs. to Ms. Dipti.
On reconfirming the same with your customer care , Mr. Manish did inform to us that the money was transferred to another ICICI A/c. by the name of Ms. Shaheena Sayyed. Since I had not made any sort of such transactions I was surprised to hear the same from Mr. Manish. I enquired with him about the consignee ie. Ms. Shaheena Sayyed account details and the branch name but he refrained to give me the same.
We would again like to inform to you that I have not made any such transactions by myself and the same has been illegally transferred to some other account.
In the month of January 2008 I had faced the same problem with my account and at that time the transferred money was Rs. 52,478.76 in two transactions, (Rs. 28,149.00 & Rs. 24329.76 Dt.11/01/08). This has been fraudulently withdrawn from my ICICI bank account and was transferred to EBAY-PAISAPAY/[protected] and EBAY-PAISAPAY/[protected] respectively. On filing a complaint in ICICI bank & Cyber crime office, ICICI bank accepted their fault and we received the payment of Rs. 28,149.00 and ICICI bank assured that we would get the balance payment after 30 days. But till today we are yet to receive the balance payment.
Even then we made regular complaints to your bank and also to the ministry and the crime branch but did not receive the balance amount of Rs 24329.76, but now enough is enough. We would like to inform you that such kind of illegal transfer of money will now not be tolerated and that we would be compelled to take strict action against you if you do not intervene in this subject immediately.
Request you to kindly look into this matter and inform us about your actions immediately.
Yours Faithfully,

Sanjay Raut
G-2, Gold Crown CHS,
7-Bunglows, Versova,
Andheri (W), Mumbai-400061.
MB: [protected]
Email: [protected]@gmail.com