[Resolved]  ICICI Bank — ATM Cash Deposit - NOT REFLECTED

UPDATE 1:

Got a mail from ICICI staff via this site immediately after posting complaint here. Great.

I have sent a mail with details as the person in the mail requested.

Lets see.

UPDATE 2:

Awesome. Got the amt credited. Fine response from ICICI. ConsumerComplaints.in is extremely helpful.

Thanks to Nazia Sayeed, Office of Head Service Quality, ICICI Bank for her super fast actions.

Thanks to everyone involved in this process.

Complaint closed.

SIr
I have registered complaint regarding lost debit card, as it was blocked.
The customer care responded by sending me sms stating to deliver the new card to my residence adress.I just want to confirm though which courier in Mysore it will be delivered as i have to collect from there itself .Kindly clarify

ICICI Credit Card — Cash Deposit Does Not Reflect

Hi,

I have deposited Rs. 27, 000/- in Bhubaneswar ICICI bank putting in an envelop and dropped in their drop box towards my credit card. But when I checked my statement next month it was not reflecting. It happened second time in month of Aug, 2009. I deposited Rs. 20, 500/- at this time. But when I ask customer care they are asking me the number which unfortunately don't have with me.

I don't know how to resolve this issue. Can someone help me !!!

Regards,
Swapna

Hi,

I have deposited Rs. 27, 000/- in Bhubaneswar ICICI bank putting in an envelop and dropped in their drop box towards my credit card. But when I checked my statement next month it was not reflecting. It happened second time in month of Aug, 2009. I deposited Rs. 20, 500/- at this time. But when I ask customer care they are asking me the number which unfortunately don't have with me.

I don't know how to resolve this issue. Can someone help me !!!

Regards,
Swapna

Dear Swapna,

We regret the inconvenience caused to you.

Please email us wit your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 303196). We'll be glad to have someone contact you and help you resolve the issue.

Regards,
ICICI Customer Service Team.