[Resolved]  ICICI Bank — invalid charges

To
Business loan Manager
ICICI Bank,Indore

Subject:-Reversal of charges

Sir,
My firm Mahesh book depot situated in indore doing business since 1984 having a bulk turn over of RS.1.5 CRORES has an account in your ashok nagar branch having accnt no:[protected] has got facility of Overdraft limit of ONE LAKH rupees in year 2007 and after that we have signed in October 2008 for rupees TWO THOUSAND FIVE LAKHS.
And bank immediate charges in our account debited by following charges in 2 steps:-

1.Renewal charges(processing fees)-> 2-12-08 Rs.5056.20
2.Renewal charges (processing fees)-> 23-10-08 Rs.3370.80.

But we have still got overdraft limit of only ONE LAKH RUPEES instead of having overdraft limit of TWO THOUSAND FIVE LAKHS.

And in every month we have been charged by RUPEES
FIVE HUNDRED as MAB or QAB CHARGE ,.,since DECEMBER 2007.but after overdraft limit account it must not be charged and here is the following description of the MAB and QAB charges.

1.dec 2007-RS.1500
2.mar 2008-RS.1500
3.jun 2008-RS.1500
4.sep 2008-RS.1500
5.0ct 2008-RS.500
6.nov 2008-RS.500
7.dec 2008-RS.500
8.jan 09 to aug 2009-RS.500(each month)
Total invalid charges of MAB or QAB= RS.11500(upto aug 2009 only)
Please take immediate and proper action against these invalid charges and try to reverse it in my account.we are also trying this request since last one year at your indore malwa parisar and same in ashok nagar branch but no proper action has been taken against it.hopefully this time any action must be taken for future good relations.please reply us as soon as possible.and obligue.
Thanking you,

Mahesh .k.tolwani
(prop. Mahesh book depot,indore)
(account num:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mahesh,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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