[Resolved]  ICICI Bank — Wrongly charged charged

I hold a savings with ICICI Bank Nariman Point Branch for the past 10 years.I hold a normal savings account,but on 27/10/2009 my account has be Debited with Rs 552 as non maintainence of minium balance for a previlage account.I have also been charged Rs 109 on 21/08/2009 for a Debit card which I dont hold.I have given a complaint on 26/11/2009 informing to the phone banking staff but have not received any response.I dont understand as how my account has been converted to a previlage account without my consent of any intimitation.
I wonder how many more such accounts have been wrongly Debited and how many of their customers know about this,India been a country with 61% literacy and only 5% check their accounts on a regular basis.
Kindly take my case as a case of cheating the Indian democracy and its people.We put our trust in these banks & MNCs but are often cheated without our knowledge.
Thanking You
Shahab Shaikh
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Shahab,

We're sorry to hear about your experience.

Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23642
    Pending
    2042
    Resolved
    14262
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information