[Resolved]  ICICI Bank — salary account is been lien

I am a credit card holder of icici bank bearing # [protected], I had been paying in the card regularly but due to my sudden financial crunches, i have failed to continue the same from the last few months. In the meanwhile i was in touch with one of their executive name Mukesh who used to sit at the upperwood street office and I have also made several payments to him, he used to contact me and send colletor to me for the collection of the payment. Since last few months he had stopped calling me up and I contacted the bank directly to go for a settlement of my credit card account. I never quoted any amount and left the whole thing on the bank to decide. But to my surprise they stopped contacting me suddenly and finaly i came to know that my total outstanding is some 79000/-. I have stopped using the card the very day i failed to make the payment. If bank would remain honest in their part, even they would agree to this. Then how on earth my oustanding reaches to such a pick point i failed to understand. To add more to this, bank never contacted me since the day I had spoken to them about the settlement, moreover since I have my salary account with Icici bank, they have lien the account without even informing me. My salary account balance reflects in negative figure now and the moment i receive my salary the whole amount gets deducted and i do not receive any payment. Bank could have informed me before doing the same. I am not an outsider. I work for the same group (ICICI Prudential LIC ltd) and it is very easy to get my number traced out or the location of the branch am working in. My whole family and my brother's education depends on my salary and bank has taken such a drastic step without my knowledge. I want my money back from the bank and would request them to settle the account or else i would be left with nothing but commiting suicide due to ICICI BANK.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Bedatrayee,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
If this bank is doing this to its own employee, no wonder what it could do to a normal consumer. There is no consumer protection here and banks are highly unregulated and free to do what ever they want. Better open an SBI Salary account. People open salary accounts with these accounts trusting them, but what they do now is pick money from their pocket witha greedy smile. Hope RBI comes with some good sort of consumer protection regulation like Dodd Frank in US which will prevent these kind of scrupulous bank to be erased out of existence. Or My suggestion to all the viewers who read this forum will be not to create an SB account or salary account with these kind of banks. Go for nationalized banks like SBI. Together we can win over these kind o[censored]nethical behaviours

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