[Resolved]  ICICI Bank — ICICI Bank debited my full OF Money towards my personal loan

Hi,
I was working with Converges India Pvt Ltd, Bangalore for nearly 4 years. Every month my pf amount EPF NO=HR/GGN/2520/423536 was deducted from my salary amount. Due to my ill health I had to quit my company. I was hospitalized and then I was diagnosed that, my kidney has to be transplanted immediately. If its delayed I have to suffer serious health set back. This may even cost my life if it’s delayed too long. I am from a middle class family. I have whole burden of my family on my shoulder. The only earnings I had was my PF amount. I applied for my PF amount withdrawal and gave my ICICI bank ac no:[protected] to transfer the amount. I had previously taken personal loan from ICICI bank LPBNG-[protected]. I always paid all my EMI's on time without any delay. However From the time I left my job at converges I didn't pay my EMI's. But it was only for few months. In between I spoke to ICICI executives to give me some time to get a job and I would start to pay my EMI's just like before. In the mean time my PF amount of rs.72927was debited to my ICICI account without any prior notice to me. Neither did ICICI bank didn't inform me about the amount being debited from my PF office. Now ICICI bank has debited the whole PF amount of rs.72927 towards my personal loan. I applied for PF amount to meet the need of my hospital expenses. I want this money to save not only my life but also other three lives that’s depended on me. Please help me to get this amount back. I will start to pay my EMI's just like before. Now I need this money for my surgery purpose. Please sir, help me to get this amount. I am dieing each minute by minute. I applied for my PF for my health reasons not to buy any luxuries. I am begging you sir please help me....Please at least on humanitarian grounds please debit back this amount to my ac. I am joining my hand and pleading you to help me. This is my hard earned money. I got this health problem because I worked for night shifts. Please just once put yourself in my place and just think about my situation. I am lodging this complaint with high hope. I am expecting for a positive response from your end. If needed I can submit the doctors report and other bill charges towards my surgery. Please Help Me. Help Me. Help Me. Waiting for your response.
Regards,
Dechamma Uthappa
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Dechamma,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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