[Resolved]  ICICI Bank — Mention of Wrong address in Form 16A

Address:

Chennai, Tamil Nadu

I have closed my ICICI HOME FINANCE FIXED Deposit FDR No.333H0077462 which was due for maturity on 20/02/2010. Inspite of submitting 15G Form, ICICI Bank deducted Income-tax amount from the interest amount. I was anot issued Certificate of deduction. After my repeated requests made through phone to Chennai office, I was informed the above certificate was sent to a Mumbai address. Immediately, I sent an email the the customercareicici. After sending 5 emails and lodging consumer complaint on 03/07/2010 I have received a communication from Srivani M, Customer Service Manager, ICICI BANK to contact Chennai Office with a request letter of change of communication and meet customer account manager. I do not understand why I should give a requisition for change of address when I have not changed my adddress at all . It is the bank which has committed the mistake. It is their duty to rectify the mistake.