[Resolved]  ICICI Bank — ICICI bank debited 11,696 from my savings account without my knowledge

Address:

Chennai, Tamil Nadu

This is Rajapandian and I have been using ICICI savings account[protected]Nungambakkam branch, Chennai)for more than 4 years. I have got loan through this account and there are LPCHE[protected], LPCHE[protected]. Every month I need to pay 8344, 3170 respectively for these loans and I have been made payment on time each and every month. Till now, I did not make any payment issues for these loans. Every month 5 th is the payment due date, so I deposited Rs-11,696 on 4ht sep, 2010. But after time the amount got vanished and it was deducted for some other purpose but not for loans .I got shocked and verified through ICICI customer care .They said, the amount got debited for credit care payment. Again I got shocked , because I have only one ICICI credit and I made Rs.1,55,459 on 23,aug,2010 .The credit card number is[protected]. Now, the credit card balance is zero and there is no balance amount I need to pay hereafter. The customer care representative asked me to go and meet the officers at ambattur branch, Chennai. I went there and met the person even in my busy schedule. They cross verified every thing and they said this amount deducted for some other credit card ended with 4004.I clearly informed that I have no such credit card in my hand. They asked me to pay the credit card balance rs.17,621 .This is totally unfair that they asked me to pay money for credit card which I don’t have and they weren’t telling each and every transaction for the credit card balance amount 17,621. As per RBI rules nobody can access the savings account even they are from ICICI bank.

How come they can deduct any amount from my account without informing to customer or to me?

This is purely a theft made by ICICI Bank.

Why ICICI Bank didn’t contacted me that they are going to deduct ‘x’ amount from my saving account, the same question I have asked with ICICI Bank representative. I always get a sms, they have my mail ID. Why they just don’t inform me.

I will further make no payments at all and assure you that I will take legal actions against ICICI under Human rights.

Sir / Ma'am i would like to please take this issue seriously and take an action them immediately.

P.S -- Please be very cautious if you have ICICI Bank account (or any other bank account) anything can happen with your money.

Thanks,
Rajapandian
[protected]