ICICI Bank Credit Card — Reported Negative to CIBIL in spite of making the full payment and returning the credit card

Address:Ahmedabad, Gujarat

This is the reference of credit card no [protected] where i am subjected to CIBIL negative due to non payment whereas I have settled the full payment and surrendered the card in 2006.

I have done only one transaction through this card in May 2006 of Rs.1645.00 and the same has been cleared by CASH on 10 June 2006 post that we have closed the CC and we have not done a single penny transaction. PS : Have the payment slip for the payment made.

Inspite of that I have asked to make the payment which I had addressed the issue through the toll free number and was promised that the bills would be cleared with zero balance left.

Now I was declined a loan due to negative by CIBIL as we have an outstanding with ICICI and am subjected to mental torture.

Since then I ve been contacting the customer care and I do not get proper response to address my issue and am disappointed with this kind of service.

Request you to resolve this case on high priority or I have one choice left which is to approach CONSUMER FORUM.

Expecting prompt and favourable response.

Best regards,

Deepak Dhingra
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Dear Deepak,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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