[Resolved]  ICICI Bank / Credit Card — Cheque Payment

Dear Sir,

I have a credit card of ICICI bank for which i have made a payment of Rs. 4850 on 09/06/2008 but by mistake i have mentioned the wrong credit card no, instead of [protected] i have mentioned [protected], the cheque was cleared from my account on 14/06/08 but when i checked with the bank for the same thay denied for the payment since then i have spoke to the people at call center but they are unable to trace the cheque as onece i was also being told that the cheque will be credited in your account in seven days but till date i have no news my last communication at call center was on 15/09/2008 and i was given a service request no. SR79510632 and was given a assurance that someone will revert back to me in 7 days but till date there is no answer from them on the same, by sending you this mail i hope i can get some solution for the same. the details of my card and payment is mentioned hereunder;
A/C Name: Kishore Pohani
Card No. :[protected]
Dispute Amount:4850
Paid thru Cheque No: 000014
Date:09/06/2008
Bank: Kotak Mahindra Bank
Cheque Cleared from My Acc on :14/09/08



Regards,

Kishore Pohani
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

ICICI Bank Credit Card — cheque payment

Dear Sir,

My name is Gaurav Bansal i am holding icicibank creditcard my card no is [protected].On 19/06/2008 icicibank recieve a cheque no 537306 of standard chartered bank of amount 9817 Rs. but i have make a stoppayment of this cheque and make a fresh payment of 9817 RS through net banking on 2/07/2008. but still the cheque 537306 of amount 9817 Rs reflected on statement many month in last one and halfyear. i have already mail to their creditcard department. in last 1year 6 month this matter is resolved 3 times from bank side and every time they send me apologize mail that your case is resolved and next timeonward this mistake is not happened again.On 18/09/2009 i have got the last mail from L Kavitha customer service officer of icici bank creditcard division that your case is resolved and this willnot happen in future again, but janauary 2010 month statement again the cheque no 537306 of amount 9817 Rs reflect and again they send me a wron statement. so kindly help what shoud i do?.i have got all the mail if you require i can send you all the month statement and mail which i am getting from icicibank creditcard department

Thanks & Regards
Gaurav Bansal
[protected]
Dear Gaurav,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Bank Cards — CHEQUE PAYMENT

I AM HOLDING BANK CARD AND THERE IS PAYMENT DUE AND ITS DELAY FOR THE PAYMENT,
ICICC BANK PUT SOME BODYS CHEQUE TO MY ACCOUNT WITCH DOES BELOMG TO ME,
THERE ARE TWO NOS CHEQUE BANK HAD DEPOSITED TO MY ACOOUNT AND BOUNCE BACK THIS CHEQUE AND SENT ME THE MAIL
i HAVE ASKED BANK TO GIVE ME DETAIL OF THE CHEQUE AND THEY DEINED TO GIVE THE DETAIL
RODRIGUES
Hi,

Please email us your contact details at [protected]@icicibank.com & we'll get back to you soon.

Regards,
ICICI Bank Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23642
    Pending
    2042
    Resolved
    14262
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information