| Address: | Rangareddy, Andhra Pradesh |
Hi,
I am Debjani Mukherjee, from Hyderabad.
My ICICI Bank Credit Card number is [protected]
My Hyderabad address as registered in ICICI Bank is: NO 8-1-363/127 F NO 203 KUMARSWAMY HOUSE ADITYA NAGAR COLONY
TOLICHOWKI BEHIND FANTOOSH ANDHRA PRADESH 500008
According to CIBIL Report (Control Number[protected] , Rs 61,670.00 is overdue against my name on an ICICI bank Credit Card ([protected]). Never in my life I had any such credit card with that number.
Moreover, it is mentioned that the card ([protected]) is issued on[protected]; although I am using my first and only ICICI Credit Card only since Nov, 2007 , i.e after I joined Infosys, Hyderabad.
I went to ICICI towers,Monikonda, Hyderabad. There, helpdesk people opened the account details of the card holder ([protected]). To my surprise the name of the card holder is Mr. Prabir Mukherjee. Also we got to know his address which is 110.CHAMUNDA TALA DANKUNI HOOGHLY WEST BENGAL 711224 and phone number as [protected].
Although I was able to see all the details in my eye from their computer monitor, helpdesk people denied giving me any written document regarding this fraud.
They insisted us to check with ICICI Customer Care. Once I called customer care, the person told that Mr. Prabir Mukherjee requested to issue an Add-on card on my Credit Card!! And worthless ICICI people did that without my knowledge and confirmation. As if all the Mukherjees are my relatives. Also they associated my PAN number with Mr Prabir Mukherjee!!!
They also did not agree to give me any written clarification regarding this, rather they want to investigate the thing from their own side. God only knows when they will come back, if at all. It is utter shame on ICICI Bank and the way they function.
And because of such bad pseudo credit history LIC housing finance is not issuing me housing loan. Can you imagine the level of stress and trauma I am going through for the mischievous act of ICICI Bank?
Debjani Mukherjee
Mobile:[protected]
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So in a nutshell the icicibanks customer care made you a fool ;) may be you are doing the same if you are working in Cust care kind of industry.
Anyways - talk to the managers on customer care and don't forget to write a strong worded letter to icicibank customer care giving the control number of cibil report