Address: | Mumbai Suburban, Maharashtra |
My Name is Dhirajlal P. Waghela
I am using ICICI Bank's Credit card since last Three Year's.
I had not paid my Credit Card Outstanding for the month of March 2010 and Total Outstanding with financial charges came to Rs. 3645.28/- which i should have to pay immediately. I got the call from ICICI Bank's Assistant regarding the Payment Outstanding and he tolled me that the another assistant will pick up Cheque from my home I agreed for the same and made payment to Assistant by cheque drawn on ICICI Bank No 804515 (He had written all particular on cheque including Credit Card No & Amount) on 01/04/2010.
Further to that on 07/05/2010 i came to know that nither the cheque got cleared nor the payment is reflecting in statement. I again got call from ICICI Bank's Executive and he informed me that my payment is still pending He again sent ICICI Bank's Assistant to my home and I immediatlly made Cash Payment of Rs. 3650/- on 08/05/2010 as no further charges get levied. Meanwhile i contacted to Customer Care Regarding the same and they said my charges will get reversed and cheque will be return to me by cheque. But still now i havn't had received cheque yet and charges are also not revised.
I compaint to Customer care and they clearly raise their hands up to reverse the charges.
Today my total outstanding came to Rs. 2600 (Aprox) Charges only. Was this information helpful? |
We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "716818" in the subject line.
Regards,
ICICI Bank Customer Service Team.