[Resolved]  ICICI Bank Credit Card — Received Threatening Call from Recovery Agent of ICICI Bank and Kidnaping threatening of my daughter from Recovery Goonda of ICICI Bank.

Address:South Delhi, Delhi

Dated: 22.11.2012.

Sub: Received Threatening Call from Recovery Agent of ICICI Bank and Kidnaping threatning of my daughter from Recovery Goonda of ICICI Bank.

Ref: ICICI Bank Credit Card no: I have cancelled my card after making the full payment. At present I don’t remember the Card number, I called the Bank, but they have not traced out my card number because it was cancelled last year.

Dear Sir,

This is to inform you that I was the Credit Card Holder of ICICI Bank. They never sent any statement till now. Suddenly one recovery agent Ms. Ruchi somebody asking for payment 40,000/-. Continuously she was threatening and torturing me and my wife daughter over mobile and office landline also. She is also using tremendous abusive and slang language. I have no dues above this card. In spite of several request, she is denying to provide the statement through mail. I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc. Not only that she has threatened me and my office Boss also. She is doing tremendous misbehaving with my office Boss and Administrative manager.What is this???. Bank cannot do legally this type of mental harassment. She is disturbing my Employer also, which is affecting my mental peace. As a middle class family, at present my job is effecting due to their using the abusive language with my boss also. As per the Credit card rules of the Bank, I am asking for statement. But she is denying giving me the statement. Continuously she is telling me to make the payment at a time; otherwise they will attack me and my family with their team.
Not only that, she has also threaten me, if I don’t make the payment immediately, then they/ICICI Bank/ will kidnap my daughter. Please help me and my family from Goonda of ICICI bank. I think only because of raising late payment fees and service charges and to raise the higher bill, they have made this type of incident. For your information, I have been receiving these threatening calls coming from[protected],[protected],[protected]. These threatening calls comming in my Wife's number 90 times, in my number's 100 times and in my office Boss's number 50 times in 01 (one) day.Please relie[censored]s from the torturing from ICICI. Please stop this call from this number otherwise I will take legal action for human rights against the mental torture with my daughter and wife also.


Due to this Ruthless incident Now I am in big trouble for my job and my family security also.


Please co-operate at your end.



Thanks with Regards

Manas Ray Chaudhury
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Credit Card — no bills at time then threatening calls from icici agent

we didnt hav bills at time n we get threatning calls from agents not informing calss threatening calls if we didnt have any action on this complain then we r movin to court
Dear Mr. Rustagi,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI Credit cards — Late payment charges in spite of not using the card and not receiving timely statements

Not receiving bills and getting late payment charge and interest charges inspite of not using the card or spending from it. Complained earlier but have been threatened to pay the amount or my credit rating on CIBIL will be affected adversely. Cancelling the card was denied unless all pending payments are cleared. Surprising how ICICI bank blackmails its customers. Will be sending this greivance to MIDDAY, Times of India and MUMBAI MIRROR. Early reply will be appreciated.
Dear Priyanka,

We're sorry to hear about your experience.

Please email us at [protected]@icicibank.com with your contact details and credit card number (Subject line: UID 197729). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

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