Comments
Dear ICICI Bank Customer Service Team,
I was supposed to settle my Credit Card dues in the month of May 2013 but unfortunately due to a death of my family member I was not able to do the same as financially I lost a lot of money in the medical emergency period.
I have already communicated the same incident to the caller Mr. Ravi ([protected]).
I have also communicated that unfortunately it happened to me and i have not been able to close the Credit Card Account and will be closing it by mid July.
Instead he is now pressurizing me that IF YOU DO NOT SETTLE ON OR BEFORE 30TH JUNE, 2013 YOUR SETTLEMENT FIGURE WILL BE RE-STRUCTURED DUE TO CHANGE IN ICICI BANK POLICY AND YOU WILL HAVE TO PAY MORE 15-20 K RUPEES TO SETTLE YOUR ACCOUNT…….SO PLEASE HURRY UP !!!
I want to know why this new negative tactic is being used against me by your team members of pressurizing to settle fast when I am running through such bad period in life ? I have not refused to pay neither now nor before so why pressurizing this way ?
Please understand my position and wait for some more period so that I can stabilize myself to settle your dues of Rs 22, 577/- by next month.
Requesting you do not harass that way.
Thanks
Gurdarshan Singh
+91-[protected]
I was supposed to settle my Credit Card dues in the month of May 2013 but unfortunately due to a death of my family member I was not able to do the same as financially I lost a lot of money in the medical emergency period.
I have already communicated the same incident to the caller Mr. Ravi ([protected]).
I have also communicated that unfortunately it happened to me and i have not been able to close the Credit Card Account and will be closing it by mid July.
Instead he is now pressurizing me that IF YOU DO NOT SETTLE ON OR BEFORE 30TH JUNE, 2013 YOUR SETTLEMENT FIGURE WILL BE RE-STRUCTURED DUE TO CHANGE IN ICICI BANK POLICY AND YOU WILL HAVE TO PAY MORE 15-20 K RUPEES TO SETTLE YOUR ACCOUNT…….SO PLEASE HURRY UP !!!
I want to know why this new negative tactic is being used against me by your team members of pressurizing to settle fast when I am running through such bad period in life ? I have not refused to pay neither now nor before so why pressurizing this way ?
Please understand my position and wait for some more period so that I can stabilize myself to settle your dues of Rs 22, 577/- by next month.
Requesting you do not harass that way.
Thanks
Gurdarshan Singh
+91-[protected]
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
We have made a note of your contact number. Our official will get back to you soon to assist you.
Regards,
ICICI Bank Customer Service Team.