ICICI Bank — Customer Harassment based on CIBIL

Address:Dehradun, Uttarakhand

Dear Sir,

I have received the news from Oriental Bank of Commerce that my loan application has been rejected as my name appears in the ICICI Bank Defaulter's list in CIBIL.

Please be informed that I had a credit card and the amount due against me was close to Rupees 50 thousand till last year. When I received funds on my savings account,my debit balance was automatically adjusted by ICICI Bank, and hence there was no amount outstanding.

However, they have gone ahead and put my name in the defauter's list (CIBIL).

I have applied for an education loan,from Oriental Bank of Commerce, but it was rejected by them because ICICI Bank has shown me as a defaulter though I had CLEARED my dues at least 3 months ago. My career is getting ruined. I have made a complaint to ICICI Bank, and after realizing their mistake, they have promised to send me a No Objection Certificate (NOC). I am afraid that the NOC may not be sufficient to get my education loan approved.

Please advise, please help.

R Giri

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Dear Mr. Giri,

We are sorry to hear about your problem. We have made a note of your contact details and will be contacting you soon in order to address your concern.

Regards,
ICICI Bank Customer Service Team.

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