[Resolved]  ICICI Bank — Wrong Updation in Cibl

Address:

Delhi

Icici bank has wrongly updated my status for credit card [protected] as this card was not been delivered to be and I have reported the case to Icici bank they agrred to it and informed that card was stolen in mid way when it was couried and said that transaction was made for around Rs4000 on this card as it was stolen so I do not have to pay for it. But they updated the status WRITTEN OFF because of which there been a drop in my cibl score I have called customer care so many time I have the reference number with me stating the status is been taken off and it's been resolved but on 27th july I received my Cibl report and status is still the same and I been rejected loan and credit card from different bank because of bank mistake. I need resolution for same as it has caused so much inconvience and wrong commitmnts been made