[Resolved]  ICICI Bank — Credit Card Problems

Address:Hyderabad, Andhra Pradesh

Dear sir,

I have been credit card holder of ICICI until last year April when ICICI bank has blocked my card.

Problem: Insane charges applied to my card and illegal activities such as LIEN on my saving account.

Description : I received a call from ICICI bank that they are offering me to convert my dues to equally monthly installments at the 24% yearly rate. Since I was having dues so I accepted that. Very next month I received a statement of 0.00 Rs so I did not pay anything to my card account. And the next month I was surprised to see the DUE were so high that it was just unbearable. I have been paying them regularly till then. I immediately called up the helpdesk about this and they said that they will look into it. Despite of regular calling they bullied me and did nothing to solve these problems. One month passed and dues were increased. They have mafia to do recovery and lot many times you felt threatened. Then they started putting lien on my account. Despite of depositing enough money they will not take this on due but they will take this on the statement generation date with all the late payment charges etc. JUST MONEY VULTURE TO EAT UP YOUR MONEY. Now I do not know where should I go and whom should I contact. I have paid lots of money to these money vultures just to maintain a good track record but this all is of no use. You called them up, they will listen as if they are not at all listening. You keep calling them and nothing will happen. They will again call you on the next due date. I am just pissed off with these vultures. Please save me, help me. These people are ruining my credit history and I just can’t keep paying them like this.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear sir,

I have been credit card holder of ICICI until last year April when ICICI bank has blocked my card.

Problem: Insane charges applied to my card and illegal activities such as LIEN on my saving account.

Description : I received a call from ICICI bank that they are offering me to convert my dues to equally monthly installments at the 24% yearly rate. Since I was having dues so I accepted that. Very next month I received a statement of 0.00 Rs so I did not pay anything to my card account. And the next month I was surprised to see the DUE were so high that it was just unbearable. I have been paying them regularly till then. I immediately called up the helpdesk about this and they said that they will look into it. Despite of regular calling they bullied me and did nothing to solve these problems. One month passed and dues were increased. They have mafia to do recovery and lot many times you felt threatened. Then they started putting lien on my account. Despite of depositing enough money they will not take this on due but they will take this on the statement generation date with all the late payment charges etc. JUST MONEY VULTURE TO EAT UP YOUR MONEY. Now I do not know where should I go and whom should I contact. I have paid lots of money to these money vultures just to maintain a good track record but this all is of no use. You called them up, they will listen as if they are not at all listening. You keep calling them and nothing will happen. They will again call you on the next due date. I am just pissed off with these vultures. Please save me, help me. These people are ruining my credit history and I just can’t keep paying them like this.
Hi,

We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 418952). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team

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