[Resolved]  ICICI Bank — Flaws in the Statements

Address:

Hyderabad, Andhra Pradesh

I have ICICI credit card and using it from 2 years, recently in March 2010, there is some discripence in statments and the same was informed to ICICI executives and Managers through Emails and Calls by them to me. After several intimations also there is no solution from them.

Even i have shown where exactly the issue is, after recognising the mistake done by them and provided statement through my gmail to their customercare mail id, their service manager Ms. Srikanthika started negative conversation stating that they did not receive any statments.

Daily i used to get a call in the morning aroung 9'O clock where tht time is my travel time to Office, this is a regular time for me to get a call from them, even after intimating regularly for each and every executive about the issue, they will connect the same to Service manager and again i have to explain the same to them inspite their will be no solution for the problem.

I have written them requesting to revise the statement and i can pay the amount, but they will never listen to my words and will continue with their policies where in iam effecting with uncessary charges in the statement.Recently then have sent their Recovery officer to my office and tourchered me, after all intimations also they are not providing any solution to me and tourchering like any thing with calls.

Iam attaching the statements which i have forwarded to them and in the same statment there is a mistake where statement is showing available credit limit of Rs xxx and i can able to swipe the same, but in the same statement they have charged over limit charges to me which is unfair.

Not only this issue of credit card i have faced so many issues with my salary account where in they will deduct amount with out my information,

Totally iam vexed with thier service from the day one and there wont be any solution by them to customer queries.

Finally ima approching Cosumer forum for solution.