[Resolved]  ICICI Bank — Complaint against the ICICI Collection agency harassment

Address:

Indore, Madhya Pradesh

Dated-25th Nov’10
To
The ICICI Bank,
Personal Loan Department.

Sub: Complaint against the ICICI Collection agent harassment

Dear Sir/Madam,

I need to bring to your attention my experience as an ICICI Bank customer.

My name is Ms.Usha Khatri residing at 58/C, Mihir Tenament Flat No.301, Vaishali Nagar, Indore.(M.P.) had availed of an ICICI Bank Personal loan just 3 year ago. My loan number is LPIND[protected].The amount was 127900 in the name of my Father Mr.Manohar Lal Khatri. We had continued paid upto approx Rs.60,000/-.The rest still to be paid but now we have the problem that My Father has been suffered from an Paralise Attack 1year ago. I have written letters to state the same.

These recovery henchmen calls anytime on phone, mobile, irrespective you are sleeping in early morning or late night. They came in group anytime, gave hundreds of personal visits insulting in my home, society. My Father was trembling and today is suffering from so much depression & trying to suicide also due to ICICI Bank. My mother had ruined her mental and physical health both because of horror of ICICI Bank. Today she is suffering from much health related tensions including insomnia because of ICICI Bank torture for the agony caused to her. This is a serious concern, I and my aged mother has been harassed by the recovery agents of ICICI bank ..


1. Shouted at my mother and gave her mental torture.
2. Used foul and raw languages
3. Gave threats and was very abusive.
4. Taunted and tried to humiliate.
5. He was adamant and said that he will come anytime to disturb till the time we do not pay him.
6.He always pressurized tp pay otherwise will seal our home.

These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behavior and language, which is legally and ethically against the Human Rights and Indian Penal Code.
I request you to give us some time & co-operate us.We are ready to pay the whole payment but at the moment we are unable to pay the installments.Otherwise i[censored] will less or half some of premium amount & increase the time period of our payments. Then we will be great thankful to you.



Yours faithfully,
Usha Khatri