ICICI Bank Kanpur Hq Recovery Division — bride for the settlement

Address:

Uttar Pradesh

Sir,
For your information i was having a credit card no.[protected] and it was being used by me till year 2009 and i was having and outstanding amout for which i got a call and there executice came to me and i paid rs 5000 and they told me that now there will be no charge taken from me as this will be the final amout but after that also i was getiing the statement having the addition of late fees and interset and than they proposed me for the full settlement by call and send there executive to me whom i paid Rs 1400 rs and also got settlement letter also but after some time they againg started to send the statement with the due amont which was actually only late fees and interest whjich i already paid to them and when i claimed to them by showing the settlement letter they told that this is fake as they not gave me the receipt they only gave me letter while settlement so i realized my fault once again and asked them to tell me the payment to be paid and they proposed for settlement by paying Rs.2400/- and i became ready but when they came to know that i am having salaried account no.[protected] in ICICI they blocked my accout and done stop payment for the harrasment and than Mr N Agarwal a manager of recovery division who is at 5th floor of ICICI bank at derby center parade kanpur asked me to pay either 7000/- rs for the account unblocking or to pay a fixed percentage to him for make settlement as he only proposed me for settlement and and assured me for it but afterwards he gave me a letter in which he declined the proposal by saying that they cannt do . But if there was not a procedure of settlement than why did they proposed me and send letter. But as i was not ready to give any amout to any person so i gave the whole amout in which about 2300/- was my usage and rest was late fees or interest whic they were telling not to pay before they were unknown about my salary account.
Sir i only want to know that please ask them if there is no procedure of settlement than why they done it before for which they gave me letter and after that thsi year why did they proposed me for settlement before knowing about my salaried account in ICICI and on which behalf they declined the offer of settlement which i was ready to pay.. Why this dual type of services are being provided to there customers that for outer defaulters they do settlement but for customers they block there account harrash them and than either they ask for bride percentage or they use to deduct the payment from saving or salaried account.. Sir waiting for your valuable reply and action.
Thanks
Regards
Gaurav Shukla
Account no.[protected]ICICI bank)
contact details-([protected]) kanpur
email id- [protected]@yahoo.com