Comments
from many years in uk i was hearing icici is making india proud and is iconic bank providing excellent services. coming back from uk tried to get insta credit card on fixed deposit
1 Two branches in my citi says they dont have facility in branch for insta credit card.
2 i called phone banker he said yes facility is available in your branch but still if they refuse you deposit rs.20000 in your bank account and call us back we will open fixed deposit on phone and issue you credit card .which will acitvate in 7 working days.
3 so rather asking branch people i deposit money and call them back i clearly said to phone banker i want insta credit card. he said ok let me take request and said to me he took request.now somebody will come to your house in 1 or 2 days give you credit card and you give him cheque of 20000 and within few days your card will be activated.
he didnot say facilty in my city available or not.
4 nobody came to my homede rather i got text on phone that fixed deposit is open and 20000 debited from your account.
5 it look strange to me i call again and when will i get my credit card. phone banker said you will get in branch i explain whole story that somebody was come to deliiver it he drop the line call again now 4th phone banker says you will not get credit card in your city on basis of fixed deposit .as you have make a request of fixed deposit it is open you will get bla bla benfits i said i dont want [censored]in benfitsi want credit card so i requested for fiixed deposit. he said no body deliver credit card to home nobody take cheque from you it automatically debits
but now at end after wasting so many days of mine i am still without credit card this was great bank making india proud 4 phone bankers have differnent views who is right any body knows
i was thinking system in india has changed a lot and experiences of public sector banks in old days is made history by private banks and they provide great international standards but i was wrong first experience with private bank really bad impression banking service can never compete with western countries poor phone banking officers . unable to provide services all over india poor bank shame shame
1 Two branches in my citi says they dont have facility in branch for insta credit card.
2 i called phone banker he said yes facility is available in your branch but still if they refuse you deposit rs.20000 in your bank account and call us back we will open fixed deposit on phone and issue you credit card .which will acitvate in 7 working days.
3 so rather asking branch people i deposit money and call them back i clearly said to phone banker i want insta credit card. he said ok let me take request and said to me he took request.now somebody will come to your house in 1 or 2 days give you credit card and you give him cheque of 20000 and within few days your card will be activated.
he didnot say facilty in my city available or not.
4 nobody came to my homede rather i got text on phone that fixed deposit is open and 20000 debited from your account.
5 it look strange to me i call again and when will i get my credit card. phone banker said you will get in branch i explain whole story that somebody was come to deliiver it he drop the line call again now 4th phone banker says you will not get credit card in your city on basis of fixed deposit .as you have make a request of fixed deposit it is open you will get bla bla benfits i said i dont want [censored]in benfitsi want credit card so i requested for fiixed deposit. he said no body deliver credit card to home nobody take cheque from you it automatically debits
but now at end after wasting so many days of mine i am still without credit card this was great bank making india proud 4 phone bankers have differnent views who is right any body knows
i was thinking system in india has changed a lot and experiences of public sector banks in old days is made history by private banks and they provide great international standards but i was wrong first experience with private bank really bad impression banking service can never compete with western countries poor phone banking officers . unable to provide services all over india poor bank shame shame
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about all the unsatisfactory experiences you had with us. Please email us your contact details at [protected]@icicibank.com and we will get back to you at the earliest. Kindly refer "497765" in the subject line.
Regards,
ICICI Bank Customer Service Team