[Resolved]  ICICI Bank — DELAY IN SALARY ACCOUNT OPENING

Address:

North 24 Parganas, West Bengal

Dear Sir,
With respect hereby I would like to state a complain against ICICI BANK Salary Account opening Executive who has taken away all my documents such as my Rent Agreement,ID proof along with my signature in both the form and xerox copy of all my documents, where as he has not informed me about the statues of my account.I am working in OSS RETAILS PVT. LTD. as Trainee Branch Manager and without my salary account I will not get any kind of remuneration from the company ans the executive knows all these things as he has came to the Kolkata Regional office and collected all the documents from my office, also he knows the importance of the account. As a bank executive he should know the importance of account.He has taken all the documents along with my signature on both form and documents on 2nd.June 2010 but I have received a message from the ICICI Bank on 5th.June 2010, that they have received my application -now my question is why he has not submited my form in the same day and again till 11thJune 2010 he has not informed any status about the said account, when I have asked him about the status of my account then only he said OK I SHALL CHECK, but still then he has not call me,I called him up and then he has informed me that there is a problem in your account opening because of ID proof. where as at the time of collecting I said him to take all my ID proof but he rerfeused and now he is informing all these when there is no time because my company release salary on 12th. of every month and only for this ICICI Bank executive I am suffering a lot. I have a question wheather the bank has any information about such type of eresponsible executive, if not then why? how a bank can simple keep the customer documents without giving any information about the same to the coutomer, for these kind of activities the general public is facing lots of problems,is this should be the nature of a RBI authorised Bank or the bank is so proud of its growing business that it dose not care any of rules even RBI guidelines ?
My problem may appears to you as a very simple but with me the bank has given problem to 3 other persons of the same family- what about the RBI GUIDELINES AND LAW AND ORDER -please give special care of such type of problem and make sure that the respective Bank should not repeat the same to anybody else.
I have seen lots of complaints are there in Indian Consumer Forum but I dont know how many people got the solution from these but this is my earnest request you to kindly resolve the problem with special care and make PUBLIC AWARENESS.
Thanking you
regards
PRANAB MAJUMDER