[Resolved]  ICICI Bank — late payment fee

Address:Ghaziabad, Uttar Pradesh

I have an emi account no. [protected] against card no. [protected]. As per my best information I had cleared the all previous dues in the month of Dec-2012. Even after , I have been sending the dues of 1366.22, why I dont know. After paying my full settlement i called up their delhi call center no. [protected] and ask the lady that before sending me any other statement or adding any late payment fee kindly call me on this number [protected] and also update this mobile number in your records as I am unable to open your email statement as I do not remember my document open password. Even after submitting my request more than 6 times neither any one has updated my new contact number neither informed me for adding late payment fee also for for what? Now I should clear one thing to icici bank that neither i am going to pay a single penny for this rubbish late payment fee nor to write u again. i will file my complaint directly to reserve bank and also to media channels to show your working style for looting unnecessary charges with the customer.
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Aug 13, 2020
Complaint marked as Resolved 
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FEE-LATE PAYMENT — lATE FEE PAYMENT

Rs.600/- is charged by you as late fee payment.Whereas your executive have said they have recived the cheque on 5/12/08.Where as the cheque was sent to collection on 10/12/08.In your statement it is not mentioned that the cheque payment is to be made three daysbefore the duedate.On the front page of the statment it is very clearly mentioned on or before due date.Yourgoodself can please check my account that i am prominent paymaster on time and such things create doubts in the mind of the consumer regarding business.I hope you will look into matter. with regards.NAVEEN

ICICIBANK — Late payment

I have made a cheque payment on 19 of march.but my due date was on 21 of march of same bank,but they have charged me late payment charges
Dear Mr. Narayan,

We're the customer service team at ICICI Bank.

Please write to us with your specific issue and your contact details at [protected]@icicibank.com (Subject line: UID 341449). We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
Dear Mr.Vijay,

We regret the inconvenience caused. We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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