[Resolved] ICICI Bank Limited — Credit Card Transaction converted to EMI

[Resolved] ICICI Bank Limited — Credit Card Transaction converted to EMI

A Alakesh Chakraborty from Pune, Maharashtra

I spend Rs 18000/- through my credit card after getting advise from customer care of ICICI Bank. But I am sorry to inform you that after complete the transaction Bank has not ready to convert to EMI. Enclosing my correspondence for your ready reference. I have all the communication E-mail and will produce as and when require. Please take necessary action as I am not in a position to pay that much of huge amount at a time. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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sunilshirsat

from Mumbai, Maharashtra

ICICI Bank Ltd. — Credit Card Payment

I was Using the ICICI Credit Card no. [protected] due to my Critical Health Problem I was not able to pay some of their dues but on 24th October 2008 I have paid all the due and settle the account after three years till I am receiving the call from the recovery department which they use very vulgar language I have also ask them that if any other due are pending they can drop in my place and collect the cheque they not listening at all they just use the vulgar language and harass me as I a have got one heart attack Please Help me

Recently I am receiving call from Avinash, the tel no. 33643010

Note Settlement letter is attached.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We are sorry to hear about your experience.We have made note of your credit card number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.