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[Resolved]  ICICI Bank Limited — Mishandling of account information & ECS mandate

Address:Gautam Buddha Nagar, Uttar Pradesh

This is a complaint against ICICI Bank Branch (NRE Service) Sector 18th , Noida. I have visited the branch on May 31st 2010. Requested the branch to provide me with an ECS transfer Mandate in favour of IDBI Home Loan Branch Lajpat Nagar.

The ECS was issued and latter submitted to IDBI Home loan Branch. Now we have been informed by IDBI that ICICI has refused to make the payment I have attached all the correspondence along with scaned copy of ICICI Mandate Form.

Please kindly help me to resolve the problem.

Regards
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Vineet,

We are sorry for the inconvenience caused. Please email us your contact details at [protected]@icicibank.com and we shall get back to you at the earliest. Kindly refer "594771" in the subject line.

Regards,
ICICI Bank Customer Service Team.
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