ICICI Bank Complaints & Reviews

Dear Sir,

I would like to bring it in your notice that I have an ICICI BANK CREDIT CARD.They made false claim and when I repeatedly sending mails to them they acknowledged over mail but now they are asking that payment with interest and they are using abusive language.
I went to their wood street office kolkata tried to show Mr.Sabestian Mondal all the communication but he denied to see those email communication try to creat pressure to pay the money ICICI BANK CREDIT CARD claim false ly to me.
I need your help.
Regards
DIPANJAN CHAKRABARTI

I opened an ICICI demat account in 2007 with an intention to trade, however, decided to close it down in Dec 2008, as I had never used it.

On 26th December, 2008, I was due to pay Rs 505.62 as the renewal fees. But since I had decided to close it down, I visited ICICI Bank in JP Nagar 6th Phase on 13th December 2008. The (busy) executives told me to visit ICICI Direct. I asked them is it okay to visit JP Nagar, 3rd Phase. They told me “Yes”. So while driving back, I made a stop at ICICI Direct office at JP Nagar, 3rd Phase.

I met Mr Manjunath (RM), and expressed my desire to close the account. He was fairly reluctant to process my request. And instead of giving me any form, gave me a blank paper and asked me to give a written request on the same.

I presumed that things will move and they will close my demat account. However I was oblivious of the fact that it is difficult to get things moving so easily.

In January 2009, I viewed my banks statement and was shocked to see that on 29th December 2008, Rs 505.62 was deducted towards ICICI Demat account, inspite the fact that I had received a hard copy of the formally accepted letter towards the closure of the Demat account.

On 27th January, 2009, I wrote to customer care and forwarded the scanned copy of the letter that I had given to Mr Manjunath at ICICI Direct. On 2nd February, they (ICICI customer care) replied back saying that the account number is incorrectly written. And they forwarded me a copy of the letter which according to them I had sent.

But when I looked at the letter, it was a forged one. They took a print out of the letter that I had sent, changed the account number, and sent it back to me saying that the account number is incorrect.

I am surprised by the audacity of the customer care and also to the extent they can go to forge the letter and indulge in fraudulent practices. I will forward the copies of both the letters if required.

Now the question is, if the executives of India’s one of the top banks will commit such a fraud, then who do we trust???

Complaint details : today i required a demand draft so as the charges was
High from taking the dd from canara bank i transferred funds from canara
Bank to icici bank by using rtgs facility .It was debited from my account
At 12.20pm on today. As per norms i was supposed to get in icici bank
Within 2 hours but it was not done till 5.45pm.Result i was not able to
Get the dd and came back from icici bank without dd which was very
Nessacary for my bussines
Now i dont i have sufficient stock for tommorow sale
Consequences : 1)whole day wasted
2)no food for the day
3) no stock for sale
4)atleast 15 calls made to trace but all in vain
5)went to icici bank

Sir/Madam,

I'm Surendra Trimbak Hambir, my car loan a/c no. LAPUN[protected], I have taken car loan for Tavera from ICICI BANK LTD. Branch- Suma House, Bhandarkar Road, Pune - 411004. I'm regular customer since last 3 years. And have paid 25 EMI's regularly paid out of 60 EMI's. Due to the world wide cost cutting I loss my job and I came in very big financial crises, so I was unable to pay the 6 EMI's.
Meantime, your car loan recovery officers have threaten me on phone and thretened me to recover my car. They are not listening about payment which I want to pay to them.On 13th Feb 09 my friend Mr. Ganesh Thorve had gone to Panvel Navi Mumbai with his family members in my Tavera Car MH 12 - CY- 9998, where your recovery officer had come and forcefully taken the possession of vehicle and They did not taking my any call and not ready to contact me for that procedure. On 14th Feb. 09 I had been to ICICI BANK LTD. Branch- Suma House, Bhandarkar Road, Pune - 411004 for the payment EMI's but your officer Mr. Sachin Bhosale is not ready to take EMI's and told me that he was busy in meeting and you come afterwards. I was waiting till closing hours of the bank. Then next day I'm again went to the bank and requested to your officer to take payment of Car Loan, but he refused to take the EMI's and said that we have already possesed your car and I'm not going to take EMI's and I'm forclosure amount of Rs. 384, 087/- today only or I'll auctioned your car within 7 days. I'm bankrupt as my job loss and not able manage the such huge amount of forclosure. On my several requests he did not co-operate me and behave very rudly.
But I want to pay pending EMI's of my car loan and take the car back. Hence, I've made request to you as an highest authority of ICICI BANK LTD. That my pending EMI's would be accept by you and returned my car to me.

Yours Faithfully,

Surendra Trimbak Hambir.

I wanted to withdraw Rs. 7000 from the GM Road ATM and punched in the same figure in the ATM counter. The Cash that got dispensed was however Rs. 5900 in the form of crumpled/folded notes. Hassled, I called up ICICI Helpline on the spot stating that the receipt however stated that I had withdrawn Rs. 7000. The executive said that I should always withdraw smaller amounts like 500/1000 at one shot and repeat transacxtions for a greater amount!!! However, she assured that it would be sorted.

This incident happened on the 31st January '09 and was followed by constant follow up with the Bank from my side, 5 levels of complaints were registered, promises on call backs made...however, my issue is not resolved...what's more, ICICI has washed off their hands off the matter...They say that their systems confirm that I have received the amount and they are not in the favour of reconciling the same!!!

Unfortunately, only the ATM machine and the Security Gaurd knows...the ICICI executive I spoke to over the phone, from the spot will not vouch for it anyways...The Security Guard who had shirked his respnsibility that day itself, most likely has forgotten (I will be lucky if he remembers me for the fit of rage that I had displayed at the counter that day!)

The sad part is that I have not only lost 1100 bucks, I have lost my faith in the Largest Private Bank in India!!!

Dear Sir,
I was working with ICICI bank posted in New delhi South Ex. Branch. I have worked from 22/08/2005 to 26/07/2007. I have send the PF withdrawal form on dated 22.12.2008 to the Payroll department of icici bank ltd. Till today of dated 18/02/2009 I have not recieved my PF amount
not even any information from them.

So, Therefore I request you to please look at the matter .and help me to get my PF money...

Without use of card I have paid Rs.2170/- & still asking for more Rs.3300/-, It may please may be noted
that Health Insurance plan was not confirmed from my side Though You are Charging for which I forcen to pay . The system of to make member of Heath Insurance plan without any confirmation is totaly wrong. Please repay my amount Rs.2170/-

Dear Sir,

I am having an ICICI bank customer with account no[protected], its atype of reimbursement account other then no cheque book facility is available in this account for withdrawl of money activation of ATM is necessary in this connection I have made a long communication with so called customer care executive but the matter is not being attended and 10 nos customer care office are providing 10 type of solution even ICICI coporatecare doesn, t have time to reply the complain .
As infromed I have forwarded a letter thru my employer but as on dated the bank has not responded for the letter.

My valubale maney is laying blocked since years . If ICICI is behaving in this pattern which is not accepted to me . In last I will be forced to closed the account .

Hi,
The CIBIL record for the individual is a very good tool for both the Credit issuing party and the consumer. But there is only one way traffic on it and i.e. via the Credit lending Institutions. The Consumer is at the receiving end always. If the consumer is settling the amount in his credit card/loan, then this is being done by the mutual agreement from both the parties. Both of them have agreed to settle the dispute. But why is it that only the consumer is at fault?? Even after settling the amount the bank is not willing to lend any credit citing the occurance of name in the CIBIL Defaulters list.

What fault is that of the consumer when there has been negligence on the part of the bank??

I had a CC from ICICI Bank which I used (and paid the dues) without any hassle for 1.5 years. Then suddenly there was an unauthrised transation using my credit card which I reported immediately to the bank. The bank said that it would take 3 months to resolve the case. I keep following up with the bank and also keep paying my CC dues. After 3 months, the bank says that it would need another 3 months time to resolve this. In the mean while I keep following it up and go to the highest level possible. My charges get reversed and surprisingly get levied again after a month. Not to mention that during all those 8 months, interest on the disputed transaction has been kept on adding. Fed up with the "I dont care" attitude I stopped making payments to the Bank. After several weeks of harressment I finally decided to settle this. I myself raised a request for the same and settled the amount. The amount was decided by the bank and I paid for all the expenses that I had made. Needless to say, my name is there in the CIBIL defaulters list and I am unable to get any credit as of now.

Being a customer, what course of action do you suggest in such cases? Also, other than this I had a two wheeler loan and 2 personal loans all of which have been closed without even a single mis payment. Then just because of one CC all of my credit report has gone dark???
Isnt this unfair? I know my name would be there in the CIBIL for 7 years. Then what should I do to regain my credit worthiness???

Dear Sir/Madam,


I am Mr. Mahesh M S/o Mr. Muniswamy holding Salary Account ( A/c No.[protected] with ICICI Bank Ltd. ( J P Nagar Branch ) since January 2007. It was shocking to know that there has been one more SB account A/c No[protected] opened in my name which is opened from ICICI Bank Hosur Branch ( existing from November 2008 as per the information given from call center ) without my knowledge.



Incident 1


To my surprise I received a letter from ICICI Credit card dept. saying that personal loan against my Credit card no. “[protected]” of Rs 34500/- has been credited to this new account no[protected] which I am totally not aware.



Incident 2



And on top of that One more credit card ( Cr. Card no [protected] ) is existing in my name for which I have not applied and also there is a personal loan of Rs 147000/- is credited to the same fraudulent SB account no[protected] against this credit card without my knowledge.



Kindly investigate about SB A/c no[protected] and Credit Card. No [protected] which is not opened by me. The details pertaining this A/cs are matching with my details. But then some one has used the forged documents to create the SB A/c and Credit card. As there is a huge transaction of Rs 34500/- and Rs 147000/- personal loan credited to this fraudulent SB A/c, I request you to take up this matter with ICICI Bank in finding out the person responsible for the creation of the said account.




My Actual SB A/c and Credit card details are as follows:


SB A/c No.[protected] J p Nagar Branch. ( Since January 2007 )

My Credit Card no [protected] ( Since October 2005 ).




Fraudulent SB A/c and Credit Cards created in my name.


SB A/c No[protected] Hosur Road Branch ( Since November 2008 ).

Credit Card No [protected] ( Since January 2009 ).


I came to know about this only when I received an SMS from credit card dept for transferring Rs 34, 500/- from my credit card to the fraudulent SB A/c.

We got an alternate contact number while verifying my details with newiy opened account details. Mobile no is [protected].

Pls help me out to slove the issue at the earliest.

Thanks & regards
Mahesh M
Mob No. [protected]

my current change of address is

no:13/6, first layout,
teacher's colony,
new lakshmipuram,
chennai-600 099

old address;
[protected]
no.18/2, bhavanai nagar,
new lakshmipuram,
chennai-600 099


my credit card no:
[protected]

Respected Sir/Madam
I applied for a credit card to ICICI Bank Ltd; vide application number S[protected] on January 6, 2009 in ICICI, Infosys Mysore along with the required documents.
After 15days, on enquiring about the status of application, the Customer Service Center of ICICI Bank informed me that my application has been lost in the transit and allotted me a Service Request Number which never existed.
The Customer Service Officer further asked me to apply a fresh application for the Credit Card. I did the same; vide application number S[protected] on January 23, 2009.
On January 29, 2009 ICICI Bank, Infosys Mysore branch called me to the branch to verify the application form, which I later found out that it was the application number S[protected]the one which was lost in the transit).
The status subsequently as on January30, 2009 was that I have submitted two application forms to issue me a Credit Card.
Thereafter, there were 5 phone verification calls on my mobile number and 1call on my office number. There were two verification emails also, in which I was required to reply with my office, present residence and permanent residence address.
On February 16, 2009, I enquired again for both the applications. I was informed that my application S[protected] has been declined and the reason was “CONFIDENTIAL”. The processing for the other application S[protected] didn’t even start.
Now, I don’t want the credit card. But I want you to answer following questions:
1. What is the so-called CONFIDENTIAL reason and under which policy and rules was my application rejected.
The mail said “Our inability to sanction a credit card to an applicant does not imply adverse credit worthiness”.
2. Does the verification checks done during the processing of application for credit card check any other thing than Credit Worthiness?
3. If I am not Credit Worthy, I wish to know what exactly in my application or documents proved me that I am not credit worthy.
4. And if I am credit worthy, then why my application form was declined?
Further, the Reserve Bank of India by the circular DBOD.No.Leg.BC.65/09.07.005/[protected] dated March 6, 2007, banks have been advised that in case of all categories of loans irrespective of any threshold limits, including credit card applications, banks should convey in writing the main reason/reasons which in the opinion of the bank have led to the rejection of the loan applications

I have an ICICI Bank Credit Card which expired in 2003. I have not really usued this card for at least 6 years now. In 2008, I decided to close this card and make a full settlement. When I requested for the same, I was visited by en executive of the bank with a serttlement letter (No. 0467755) stating that I needed to pay Rs. 27000/- towards the full settlement in 3 installments of Rs. 9000 each (first in cash & 2 PDC'). As my salary account was still not open, I could not provide him with the cheques and asked him if he could collect the money in casj to which he agreed. So I paid him Rs. 27000/- in 3 installments the last being paid in Nov 2006. However, after the final payment was made, I was told that I would be getting my no dues statement in one month's time. But I never received the same. When I tried calling the branch, they simply banged the phone on me. On one occasion when I did get connected, they said they have no records for the payment. Fortunately, I knew a very senior person at another Bank who approched ICIC regarding my account and finally I got a call from the bank in December end.

Even then, I have not yet received the no due statement. I am still getting monthly statement with a due payment of 35000/-. And I receive at least 20 calls a day from the ICICI call centre asking me to make the payment.

This is all very disgusting and I don't know whom to approach to get this sorted out.

I, Lalitha Prathima was issued a credit card of ICICI in 2007 Oct.However till date i have never used it . But the bank has included a healthy policy of 7000/- aprrox along with the credit card without my consent.I came to know about it and cancelled the policy in April.So the amount was refunded back to the credit card.Later I have requested for credit card cancellation . I got a mail informing credit card has been cancelled . But recently i came to my notice that it was not cancelled instead permanently deactivated and credit card is being billed .Now they say me to pay a minimum amount of 10, 000 to clear the outstanding amount and cancel the credit card which I have never used .
Please kindly help me with a solution .

Thanks and Regards,

Ref- 'ICICICARE[protected] Product: Feedback on Customer First Series,
Re-dispute regarding transaction on Card no. [protected]

Dear CSO,
ICICI Bank Limited
I raised an dispute regarding transaction on the above card on 24th October, 2008 & 3rd November, 2008. The card was lost on[protected] & in the duration card was blocked some purchased (Rs41387.90) were done by the miscreants.
In the dispute I mentioned, transactions on the card were not done by me. The card was lost on 12th October, 2008 at 10.00AM & the transactions were done from 10.30AM to 7.30PM. The card was blocked at 7.35PM. I have not received any information from the Bank. That I could knew after I received the statement on 16th October, 2008.

I requested the Bank to investigate the case and verify the signature done on the purchase slips.
It is advised, to put authorized signature on the magnet strip, to ensure that the purchase is done by
the authorized person. Shop keeper must tally the signature before selling the product.

What precautionary measures were taken by the Bank, knowing the card was blocked & eight transactions were done on the card on[protected]. Bank did not bother to inform me & hold the purchase slip for investigation. I had earlier mentioned, I will pay the charge, if the signature on the purchase slips ware done by me is proved.
The reply received by CSO, Mr Uday Singh on January 13, 2009, and 4.16 PM after more than Two and half month’s investigation was not at all satisfactory.

I want to see the details verification report on the basis of which you have done these irresponsible comments. I want to see all the purchase slips and prove that in front of competent person, that signature was done on the purchase slips by me. If it is proved, I will make the payment.

I got reply from Customer oficer mentioned below:

We have looked into your concerns and found that we will need a few more days to get back to you. Please accept our apologies for the delay.

Our senior officers will be attending to it and will update you on the resolution by January 20, 2009.

Sincerely,

Rajeev Ranjan Jha
Customer Service Officer


After that I have not been contacted, neither communicated their decision. This clearly indicates, their poor concern about the customers.
I received the statement of January, where part of the disputed amount (31189.10 INR) was shown credit. I paid the balance amount.
In the statement received on 14-02-09, the amount had been shown in the statement to be paid.
I am having saving a/c in the Bank, Pru-life Pension fund, Share holder, am a coustomer of the Bank for 5 yrs.
I have a feeling, they dont have ethical principle, there are peoples who are unehical, Poor customer service, Bank's secrecy not maintained, as it is noticed maximum theft are taking place drawn by the customers, by the miscreants within sort span of time.
This clearly indicate, the Bank personals are involve to lick the secred information from the Bank to some group of people.

I am being a old customer, not happy with the overall performance of the Bank and most importantly their dealing with customers.

Prakash Kr Ghosh

my loan number is LAAMT[protected]. I have not yet received my loan statement of my car loan.please send it to me by e mail on my e mail address.

Dear sir / Madam,
My Credit Card No. [protected] on the name of G.KALYAN RAO and my customer Id. 1215614. My mobile No.[protected].

I would like to bring to your notice about the wrong selling by ICICI credit card division just for thier advantage and misleading the valuable customers.
I have received a call form ICICI call centre and whose name was not disclosed to me.
He spoke to me regarding the Balane Transfer options and asking me for the utilisation of the same.
Initially i have denied to take the Balance Transfer option since i was not having any dues for any of the credit cards that i am holding.
But the gentleman has told me some how to accept for the Balance Transfer options so that my ICICI credit card limit will be enhanced by 2.5 lakh rupees and at the same time the interest rates will come down to 1% from existing 3%.
And he has given me the idea that somebody will call me after his call and he has asked me to say yes to the Balance Transfer option and requested me to give any of my existing credit cards number apart from the ICICI credit card. so that the Balance Transfer cheque will be prepared.
And he has promised me over the telephonic conversation that after my confirmation for the balance transfer option he will look in to the matter and he will cancel my cheque very immediately and it will not be sent to me.
He has told me that all these things can be done internally with in the Bank and Balance Transfer cheque will not be issued and subsequently my credit limit will be enhanced.
And he has told me that amount given to me as Balance Transfer is interest free for the first three months.
Infact i was liitle confused and i have said yes for the Balance Transfer option according to him just to get my credit limit enhancement.And i have told him several times that i really dont require any Balance Transfer amount since i dont have any dues. But he has promised that he will cancel the pay order after generation and it is common practice in the bank.
So, according to him i have received another call from and i have given my Axis Bank credit card number.
But unfortunately i have recieved a Pay order from ICICI Bank vide cheque number 463033 dated 05/01/2009 on the name of Axis Bank credit card.
But i was not having any dues and i can not utilise your cheque which was issued on the name of Axis Bank Ltd. credit card.
And I understood that I was misguided by the ICICI bank people.
Now i dont want to use the cheque and i want to return it to ICICI. So, what should i do?
I request you to look in to this subject and this kind of wrong selling should not happen to any other customers.
I request you to take severe actions against the responsible person who spoke to me over the phone immediately otherwise the reputaion of the bank will be spoiled.
I am enclosing the attachement of the Pay order.
Pls help me out of this issue and guide me what should i do since i dont want to utilise the Balance Transfer option. And very immediately i want to return the cheque to ICICI.
with regards...G.KALYAN RAO Ph: [protected]

To,
The Branch Manager
ICICI Bank Ltd
Vashi Branch ( In front Apana Bazar Sector -17)


Sub- QAB Charges ( A/c No- SB NRE[protected]

Dear Sir,

I am surprised and shocked that eight hundred forty three Indian rupees ( Rs.843 ) is deducted on 3rd Feb 2009 from my account as QAB charges for Dec 2008 quarter even though my QAB for December Quarter was more than ten thousand Indian Rupees(Rs.10000)

FYI, I had opened this account in 2001, and that time bank asked me to maintained 5000 QAB to prevent QAB Charges, And QAB charges Rs 250/ per quarter.

Pls Explain me, Why did you deduct Rs. 843 from my account as QAB charges.

It is difficult to believe that one on the largest privet bank can adopt this type of irregularities in banking .


I am quite hopeful that you will take a prompt action and will do needful to return back Rs.843 as deducted QAB charges

Yours Faithfully
Samir Agrawal
ICICI Bank A/C No[protected]

+91-[protected]

Fraud done by your team - My Loan No.LBHYD[protected]

Dear Sir,

I have applied Housing Loan for Plot puchase and construction of House in 2nd week of February08. I have received disbusement for plot purchase in 03 March'08. And after that I have applied for Muncipal permission to construct the House. I have received municipal permission from Municipality in 2nd week of August08. In third week of August08 i have submitted Municipal permission, my actual work plan and Estimation to ICICI Bank (personally handedover Mr.K.Chaitanya mobile no.[protected]. And i have asked him that can i start consruction as per the work plan submitted to him. He confirmed me if i start construction as per the actual work plan submitted their will not be any problem in disbursement the funds. I have asked him for written confirmation. He informed me there will not be any written confirmation and told me to start construction as per the actual work plan submitted. As per the discussion i have started construction and i have informed him for arranging inspection of my site for further disbursement. At that time also i have asked him is there any problem because he was delaying inspection and he asked me to submit once again all the documents then again i have submitted my sale deed, municipal permission copy, estimation and actual work plan. In the month of October08 he arranged inspection of the site and your inspection team visited my site and in the inspection report mentioned that construction was not up to the piller level. Mr.Chaitanya informed me to complete the construction up to piller level. I have constructed basement and pillers (upto 4 ft only) your team informed me to construct piller level upto 10 feet. As per the suggestion given by your staff i have started construction up to piller level of 10feet. After completion of construction i have informed to Mr.K.Chaitanya for arranging inspection and for further disbursement. After so many followups in November08 he has arranged once again for inspection of site and your inspection team visited my site. When i have asked Mr.Chaitanya for further disbursement he told me that in the inspection team mentioned in the report that pillers coming in roadwidening area. Whereas I have kept 4.75 feet as vacant area as per the actual work plan submitted. The same thing i have informed to him. Mr.Chaitanya told i will convince them it is not a problem this is very minor thing, it is not even a deviation. I am very tension about my loan disbursement and i have asked so many times to Mr.Chaitanya that is there any problem. He told at that time also there is not a problem he will take Mr.Anand - Sales manage's sanction for this case. And also told me he will arrange for inspection once again. After few days when i called him he not even lifted his cell. Then i thought there is something serious and i met Mr.Anand - Sales manager he told he is not aware of this thing. And he told he is not handling my file. But assured me he will talk to Mr.Chaitanya and get back to me. He also told me that he is not in a position to assure any thing. After i followed up with so many times then he told me that i can't get further disbursemet. After starting construction as per your employee Mr.K.Chaitanya's advise i have invested so much money and my contractor who is doing construction of house is after me for money. For all those things i faced so much of mental tension. Even after that also i have approached your Sales Regional Manager Mr.Shashank (at Begumpet office). He listened everything and infront of me only called Mr.Chaitanya and asked about the problem. Mr.Chaitanya informed that inspection team when they visited site they have not told any thing about piller is coming in roadwidening area. After 2nd inspection only they told this. Mr.Shashank told me that will do something and try solve the issue. But he has not called me. Again i have approched him he told i will call within a day. After that Mr.Srihari (he told me his name) called me and informed me he will once again arrange for inspection. But Mr.Srihari was too late when Mr.Shashank was not responding i thought there is no use continuing the loan with icici bank and i have arranged money and closed my loan. But before that only i have given the following complaints but there is no response from your bank. Actually, if it happens with any other bank they will immediately respond like anything because it is the mistake of your bank (ICICI Bank is responsible for wrong commitment employees) 1. Complaint No.SR88960718 ON[protected]. Complaint No.SR89823359 ON[protected]. Complaint No.SR91852379 ON 05-01-09 Apart from the above i have given so many complaints to your call centre about cheating done by your Bank. If anything wrong in my plan your people should inform at the time submitting the Municipal Plan and Actual Work plan copies. At that time your people told everything is fine and told me start and proceed for construction. From starting onwards Mr.Chaitanya only handled my file and as per committment given by him I have received disbursement for plot purchase. That is the reason i have trusted him and i have not asked anybody in your bank. But actually i have deviated anything and i have checked that piller is not coming in roadwidening area. These four months i have faced so much of sleepless mental tension and my contractor was harrassing me for money. And so many times he told me becuase of me my contractor is engaging labour idle and i have to pay money for that also. Because of your mistakes i have faced so much of tention therefore i demand you to pay Rs.5, 00, 000/- as compensation for doing the mistakes by your team. If you don't respond properly then i have no other option except to approach CONSUMER FORUM AND ALSO TO INFORM MEDIA ABOUT THE CHEATING DONE BY YOUR BANK. I HAVE ALSO SEEN IN YOUR ICICI BANK - BEGUMPET BRANCH THAT SOMANY CUSTOMERS ARE READY FIGHT WITH YOU. Waiting from you a Compensation of Rs.5, 00, 000/- towards damages for wrong commitments and made me to suffer mental tension and harrassment from my contractor.

Thanking you,

Yours sincerely,

K.HARI GOPALA KRISHNA

This is straight forward cheating. when the rate of interest was increasing ICICI didn't increase the EMI and reduced the principal to accommodate the increase and this resulted in reduction in principle and increase in tenure by 20 years there by increasing their profits. But when the interests rate decreased ICICI reduced interests rate by just 0.5% and for that they reduced the EMI amount because else more Priciple would have got deducted and tenure would have come down.
I dont blame ICICI or other private banks because its a fault of RBI and Congress Govt. who dont have a control on them because we cannot have genuine tax payers who are paying 8.5% interest rates (SBI etc) and there are people who are paying 13% that too during these times.
When RBI increased repo rates the banks (private like ICICI) pushed the burdens on Consumers within hours of the announcement but when the same when down they reduced deposit rates within hours but loan rates remain where they were there by filling their coffers. RBI should understand the they are using TAX PAYERS money to give these benifits and at the end of the day some capitalists like ICICI and taking the benifits out of it..
IS THERE A PLACE WHERE WE CAN COMPLAIN WHERE SOME ONE WILL READ AND ACT, PLS MAIL ME