[Resolved]  ICICI Bank Ltd — CUSTOMER SERVICE

Of late its getting quite impossible to talk to any of the phone banking executives of this bank. Try using the customer care by calling ICICI BANK CUSTOMER CARE. The loads of confusing options described by the automated answering machine ensures that you exceed the maximum number of tries and call being disconnected.

I recently changed my phone and hence had to de-activate the application for mobile banking in my older phone so that another application could be installed in the new phone.. The only way to do this was to talk to the phone banking executive. I wonder if they exist anymore. If at all any of the bank officials bother to check this complaint, Please mail me and let me know how do i talk to your people. In case of the mobile banking application, going to the bank is useless as they are not entitled to enable this facility!!
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Balakrishna,

We apologise for the inconvenience.

Please email us your contact info and bank account number at [protected]@icicibank.com (Subject line: UID 186477). We'll be glad to assist you.

Regards,
ICICI Customer Service Team.
Dear Balakrishna,
ur 110% right i'm customer of this bank since 9 yrs but way of dealing of this bank changed for last 4 yrs in banks there excs doesnt no how to talk i had very bad exp 2 yes b4 in govind nagar branch kanpur, one of lady with thick glasses; i think she was branch manager very badly behaved with me. i would ve slapped but she was lady so i ve only scolded.
and now a days im facing same problem iwant internet banking and same way every where i routed to 24 hr automated call centre and again so many confusing response i ve waisted lot of money on phone in no of trials. now i ve decided to change my bank this is the last solution.

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